Overview
0-19 Administrator Jobs in Salford, England, United Kingdom at Northern Care Alliance NHS Foundation Trust
Title: 0-19 Administrator
Company: Northern Care Alliance NHS Foundation Trust
Location: Salford, England, United Kingdom
An excellent opportunity to work within the Children’s Services 0-19 Administration Team providing comprehensive support to the Health Visiting and School Nursing clinical teams as they provide care to the children and families of Salford.The ideal candidate will have a degree of administration experience, excellent communication skills and be proficient with a wide variety of computer packages. Knowledge of Patient Centre, EPR and record management would be an advantage.
There is contact with external and internal service users, therefore good interpersonal skills are needed. Effective organisational skills and accuracy are required and the ability to flexibly manage and prioritise your workload. The role is office based in one location and is non-patient facing.
You will provide a comprehensive administrative support to the 0-19 service, incorporating Health Visiting and School Nursing, and liaise as appropriate with the general public, other professionals within health and local authority and colleagues within Northern Care Alliance. You will provide non-clinical advice and guidance to patients, staff, and external agencies.
To work as a member of the 0-19 team, providing administrative and clerical support.
Contribute to the continued development of the standard operating procedure for the administration service to ensure best practice and efficiencies.
Deal with patients in a sensitive caring manner, including people who are angry, upset, distressed or have communication problems.
Respond to telephone enquiries from staff, parents and other professionals, efficiently and conscientiously on a daily basis.
Accurate message taking and adhere to the Standard Operating Procedure to ensure messages are communicated efficiently.
Efficient distribution and/or actioning of correspondence on a daily basis via paper, electronic.
Demonstrate Trust values at all times.
Accurate data inputting as required in patient records and working systems appropriate to the job role and within agreed timeframes.
To plan and prioritise work received to maximum effect and to meet deadlines.
To actively participate in the My Time appraisal process on an annual basis, including a review of what aspects of your role are being done well, and the identification of any areas for development.
To ensure compliance with mandatory training and undertake training relevant to the role and for development.
To develop an excellent understanding and knowledge of all the IT systems that are used to perform the role.
Maintain confidentiality in line with Information Governance.
Adhere to all Trust policies and procedures.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values – care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibil…
