Overview
Account Manager Jobs in Jakarta, Jakarta, Indonesia at Alpha Iota BPO
Title: Account Manager
Company: Alpha Iota BPO
Location: Jakarta, Jakarta, Indonesia
Join Our Alpha Iota Family, Where Everyone Wins!
- Exciting Work-from-Home Opportunities
- Learning & Development Programs to Upskill Yourself
- Lucrative Salary Package
- Health and Wellness Perks & Benefits
- Motivating and Supportive Teams
- and lots more!
Alpha Iota is based in Southeast Asia, where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here's what awaits you at Alpha Iota!
What would you be doing:
- Responsible for managing customer accounts effectively, providing great experience to customers, and delighting customers while building rapport and loyalty by keeping close contact.
- Maintain an accurate record of client engagement.
- Maintain professionalism in all conversations with customers across all channels through phone calls and Whatsapp/Telegram chat.
- Provide great customer experience through a consultative approach.
- Be a strong team player and support company directions & goals.
- Take ownership of your own performance by evaluating key metrics.
- Be agile to change and continue to develop deeper knowledge and skills workshops, team huddles & coaching sessions.
- Working hours: Monday – Friday (10 am – 7 pm), Saturday (10 am – 2 pm)
To be successful in this role, you will need to have:
- Possess at least 2 years of relevant experience in Account Management / Customer Service / B2C Sales in any industry and experience in Igaming industry is a plus.
- Good command of English and Bahasa Indonesia.
- Excellent communication skills & interpersonal skills.
- Good negotiation skills with the ability to resolve issues and customer concerns.
- Sense of ownership and pride in your performance and its impact on the company's success.
- Strong organisational, planning, problem-solving, and decision-making skills, and the ability to multitask, and work well independently and in a team setting.
- A proficient communicator with a consultative sales approach.
- Self-motivated and possess aggressive sales personality in achieving quantitative results.
- Good attitude with hunter mentality
Keen to understand more?
Send your resume to [email protected] today and let's chat!
Please be informed that shortlisted candidates will be contacted by our Recruitment Team.
