Overview
Admin/Customer Service Officer Jobs in Singapore, Singapore at Etex Group
Position: Admin / Customer Service Officer
This job is required to be based at The Alpha, Singapore.
Your main role is:
Responsible for the overall customer service-related functions with interacting and managing customers, factories, logistics, and other internal stakeholders (e.g. sales, finance) to ensure overall business operation runs smoothly and on-time order processing is done.
What you’ll do Responsibilities:
Order Processing Assist to verify purchase order price against quotation.
Process orders through SAP software system.
Liaise with factories and transporter/courier vendors for goods deliveries.
Liaise with customers to manage required Estimated Time of Arrival (ETA) to actual ETA.Prepare and organize all shipping documents, shipping marks, etc. as required for the orders.
Maintain
up-to-date
order processing records for easy offline tracking and analysis.
Digital filing of all documents relating to the purchase and sales orders.
Ad-hoc Master Data maintenance.
Site Audit Services Billing of all site audit services – Proforma Invoice and Tax Invoice.
Assist in the creation of new SAP customer accounts.
Assist to liaise with customers for their service requests.
Attend to walk-in customers for the collection of certificates.
Send monthly PASS Statement to PASS Holders.
Ad-hoc Master Data maintenance.
Upkeeping contractors, architects, and consultants databases.
General office administration & support
Provide administrative support to sales and technical teams.
Maintain
up-to-date
customer & mass media database, order processing records & proper filing of documents.
Attend incoming calls, banking, and arrange courier service for parcels.
Upkeeping of office premises.
Assist to verify documents prior to submission of documents to SSC.Assist to prepare non-sales Works Order, logistics arrangement for technical-related requests and promotional samples.
What you’ll bring
Qualifications:
Possess minimum GCE ‘O’ Level, Higher NITEC or Diploma qualification.
Logistics or supply chain working experience is required. Fresh graduates are encouraged to apply.
Proficient in computer knowledge especially MS Excel. Knowledge in SAP is an added advantage.
Able to manage all logistics/supply chain orders and general office administration responsibilities independently and proactively.
Good command of English in both written and spoken. Other language skills like Bahasa Melayu is a plus for handling Malaysia orders and dealing with CIDB documents.
Malaysians are encouraged to apply.
Possess a
positive attitude
.
Able to adapt in a
dynamic
and fast-changing environment.
Benefits of working
at Etex:
Working with Etex, you will be keen to learn, grow and develop your career. You will be part of a culture that relies on
continuous improvement
,
teamwork
, and
communication
. In return, we offer an attractive remuneration package that rewards you for your efforts. You will be part of a strong team and benefit from career opportunities that come from a global company.
If this sounds like the role for you, please
submit your resume
and cover letter to
#J-18808-Ljbffr
Title: Admin/Customer Service Officer
Company: Etex Group
Location: Singapore, Singapore
Category: Administrative/Clerical (Office Administrator/ Coordinator, Data Entry)
