Overview

Admin & Scheduling Assistant Jobs in Quezon City, National Capital Region, Philippines at UTAK

Title: Admin & Scheduling Assistant

Company: UTAK

Location: Quezon City, National Capital Region, Philippines

Learn and utilize scheduling software and tools for accurate appointment management

Assist in maintaining schedules for various clients, ensuring accuracy and timely updates

Monitor and adjust schedules to accommodate changes in priorities and client needs

Communicate effectively with clients and team members to confirm appointments and resolve scheduling conflicts

Proactively identify opportunities to streamline the scheduling process and enhance client satisfaction

Support data analysis for scheduling improvements

Ensure efficient administrative operations within the department

Swiftly encode files and materials needed by clients

Cordially assist clients with questions or concerns about their appointments and accounts

Contribute to the conceptualization and execution of long-term department projects

Minimum Qualifications

Relevant college courses or past experiences in calendar management/scheduling/appointment setting and encoding are a plus

Strong organizational skills with an eye for detail

Effective communication skills, both written and verbal – able to empathize and use intuition when communicating with clients

Proficiency in using basic software (Microsoft Office Suite, Google Workspace, etc.)

Ability to adapt to new software and tools quickly

Eagerness to learn and grow within a dynamic and fast-paced fintech environment

Problem-solving mindset with a willingness and strong desire to take initiative

Ability to work well in a collaborative team environment

Strong analytical, planning, and time-management skills

Ability to multitask

Comfortable with handling phone calls

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