Overview
Admin Specialist Jobs in Taipei, Taipei City, Taiwan at IDP Education Ltd
Title: Admin Specialist
Company: IDP Education Ltd
Location: Taipei, Taipei City, Taiwan
IDP Education Limited
About IDP
IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.
Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.
Learn more at www.careers.idp.com
Role purpose
The Admin Specialist (AS)will support the work, efforts and activities of Counsellor. The AS will provide administrative support to Counsellor. and customer service to clients and students including the introduction of our other services. Provide counselling services and information on education choices in assigned destination.
The Admin Specialist (AS) is required to perform tasks in a professional, efficient and timely manner and to foster a cooperative working relationship with all staff and departments.
Key Responsibilities
Customer service/ Business acumen
Introduce our services to prospective students and visitors
Book appointments for students and counsellors
Create and maintain records, administrative records and organizing files
Undertake follow-up of students by telephone, email and text
Purchasing office supplies (water, paper, stationery)
Enroll students into various events (seminars, meetings with Universities, etc)
High Quality of Work
Create or check statistics and reports, as required
Assist the Office Manager with various duties, tasks and projects
Ensure the office is well presented and to assist with various office duties/jobs, as required.
Technical & professional knowledge
Gather and organize information from students
Submit and track student applications (University, Language, etc)
Help organize and participate in various exhibitions and events
Input / create / check / analyse / organize various data
Manage and maintain the Overseas Study reference library
Good Teamwork
Liaise with various staff/departments, as required
Train new staff, as required
Required Experience
An understanding of the crucial importance of quality customer service
Ability to administer detailed administrative and application processes
Ability to listen, learn and follow instructions
Ability to work independently or as part of a team
Attention to detail (especially data entry)
Good computer literacy
