Overview
Administration and Operations Jobs in Springfield, VA at Fox Family Dentistry
About Us:
Fox Family Dentistry is a practice built on strong values. Our team is committed to delivering exceptional care and service in a professional, organized, and welcoming environment. We are currently looking for an experienced administrative team member to support daily operations and help maintain the high standard our patients expect.
What’s In It for You:
A practice that values your experience. We won’t micromanage—we respect strong systems and the people who run them well.
No weekends, ever. Enjoy a consistent Monday–Friday schedule and a work-life balance you can count on.
A seat at the table. Your voice matters here. You’ll be part of a team that appreciates problem-solvers and respects input.
A professional culture. Work alongside doctors and team members who are serious about patient care and respectful of each other.
Room to grow. We support continuing education and leadership development for administrative professionals.
Position Overview:
We are seeking an administrative and operations team member with proven experience in dental office systems. The ideal candidate is proficient in Eaglesoft, has strong knowledge of accounts management, scheduling, insurance verification, and is comfortable working in a fast-paced, high-volume environment. Experience with Vyne Dental is a plus.
Key Responsibilities:
Manage patient scheduling, confirmations, and appointment optimization
Verify dental insurance benefits and eligibility accurately and efficiently
Post and process insurance payments and patient payments
Communicate with patients about balances and treatment-related financials
Use Eaglesoft to document patient interactions, maintain accurate records, and support clinical teams
Assist with electronic claim submission, appeals, and documentation
Work collaboratively with team members across clinical and administrative roles
Maintain patient confidentiality and comply with HIPAA standards
Knowledge in dental insurances, a must.
Qualifications:
Minimum of 2 years of experience in a dental office administrative role
Advanced proficiency in Eaglesoft is required
Solid understanding of dental insurance processes and patient billing
Familiarity with Vyne Dental or similar electronic claims systems preferred
Strong communication and customer service skills
Organized, reliable, and proactive in resolving issues
Ability to multitask and prioritize effectively in a dynamic environment
Schedule & Compensation:
Full-time: Monday–Friday
Competitive hourly pay based on experience
Benefits include health insurance, paid time off, retirement plan options, continuing education, employee dental care, and more
Why Join Us?
At Fox Family Dentistry, you’ll be part of a collaborative and supportive team that values professionalism, compassion, and excellence. We believe that a well-run office helps both our patients and team thrive. If you’re ready to bring your expertise to a high-quality practice with a positive culture—we’d love to meet you.
To Apply:
Please submit your resume and a short introduction telling us why this role is a great fit for you.
Job Type: Full-time
Pay: $25.00 – $27.00 per hour
Expected hours: 30 – 40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work Location: In person
Title: Administration and Operations
Company: Fox Family Dentistry
Location: Springfield, VA
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