Overview
Administration Assistant Jobs in Liverpool, England, United Kingdom at NHS University Hospitals of Liverpool Group
Title: Administration Assistant
Company: NHS University Hospitals of Liverpool Group
Location: Liverpool, England, United Kingdom
We are seeking an organised and proactive Administrative Assistant to support our Send Away Service, ensuring specialist referral reports, invoices and related documentation are processed accurately and on time. The role is key to maintaining robust records and financial governance, supporting service continuity and enabling clinical teams to access results promptly.
You will work closely with laboratory staff and the wider administration team, building trusted relationships and communicating professionally and confidentially at all times. You’ll help promote a culture aligned to LUHFT values by showing respect, raising concerns appropriately and contributing to service improvement.
This role is ideal for someone with strong administrative skills who enjoys working with systems and logs, can manage competing priorities, and is committed to high standards of accuracy, traceability and customer service.
You will coordinate end-to-end administration for the Send Away Service, including receiving and logging specialist reports, accurately transcribing results into LIMS, and tracking outstanding items to support timely clinical access and clear audit trails.
You will process invoices and supporting documentation, maintain accurate invoice logs, and support purchase order raising and receipting to ensure strong financial governance and continuity of specialist testing services.
You will provide day‑to‑day administrative support to laboratory teams, responding to enquiries, organising information, prioritising workloads to meet deadlines, and escalating discrepancies appropriately to minimise delays and errors.
Working in line with Trust policies and information governance requirements, you will handle patient and financial information sensitively and securely, contribute positively to a kind and inclusive team environment, and support continuous improvement by sharing ideas and adopting new ways of working.
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities – from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.
For further details / informal visits contact: Name: Christine Harper Job title: Operations Support Manager Email address: [email protected] Telephone number: 01551 706 5599
