Overview
Administration Assistant Jobs in Newport, Wales, United Kingdom at Aneurin Bevan University Health Board
Title: Administration Assistant
Company: Aneurin Bevan University Health Board
Location: Newport, Wales, United Kingdom
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit – Aneurin Bevan University Health Board
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.
Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086
Job Overview
The postholder will provide clerical support to the department (Aneurin Bevan Specialist Drug and Alcohol Service), based in Newport as well as reception duties.
To answer general queries.
To carry out administrative tasks for the department.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- To act as receptionist for the service, deal efficiently with telephone calls, record incoming messages exercising own
judgement to relay to staff appropriately.
- To cover other duties in times of staff shortages and holidays within the Aneurin Bevan Specialist Drug and Alcohol Service,
pan Gwent, as directed by the Service Administration Manager, appropriate to Band 2 level.
- At all times display an approachable manner and good customer service skills when dealing with service users and members
of the public.
- To work within specified timescales/deadlines, to work flexibly and prioritise work as necessary
- To process both incoming and outgoing mail, dealing with all correspondence in an appropriate and timely manner.
- To follow ABUHB and departmental policies and procedures.
- To perform regular housekeeping for the database to ensure its efficiency
- To carry out routine clerical duties, to include photocopying and filing.
- To undertake any appropriate training as determined/agreed with Service Admin Manager.
- Work as a member of the administrative support team.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications
Essential criteria
- Knowledge of administrative systems, admission, patient information systems, hospital departments, clerical / office procedures, data input procedures acquired through on-the-job training
Desirable criteria
- Experience of working within an office environment
Skills/Experience
Essential criteria
- Able to work under pressure remaining calm with the ability to diffuse difficult situations Excellent interpersonal skills Accurate and precise data inputting skills Good telephone manner Ability to integrate within existing team and work as a team member
Desirable criteria
- Customer Service Experience
