Administrative Assistant

Overview

Administrative Assistant Jobs in Suwanee, GA at Jeremiah Counseling

Position Overview: Jeremiah Counseling is seeking a Part-Time administrative assistant to add to our administrative team. The administrative assistant will work 15 hours a week, supporting the front and back end of our business, including scheduling client calls, billing, marketing, client, and staff support.

About Jeremiah Counseling: We are a place of healing for women with trauma and other women issues. We are a growing Christian based group practice committed to providing specialized trauma informed care for women ages 14 and up, so that they can experience hope, healing, and transformation. Our work environment is a professional, grace-filled space, where learning, consultation, self-care, and boundaries are encouraged and supported, so that we can provide the best trauma informed care for our clients.

Our Values: Jeremiah Counseling lives by values that guide who we are as a team and how we present to our communities. We hire staff who bring these values to life.

Fostering a culture that reflects Christ. Recognizing that we are all uniquely and beautifully made and that everyone deserves a safe and shame-free environment where they can give and receive respect, grace, and love. Modeling and facilitating Christ-like compassion, kindness, non-judgment to colleagues as well as to all women who walk through our door no matter their race, faith, ethnicity, culture, sexual orientation, etc…

We’re committed to providing the best atmosphere for our clients and our team. Our commitment is seen in our beautiful workspace for our employees and a comforting space for our clients and in offering the extra touches like coffee + tea stations, relaxing music, a collaborative environment for our team, and wrap around services for our clients. We provide our employees with support, encouragement, supervision, and consultation.

Building strong, meaningful relationships is a basic need for all of us. We value building relationships within our community and helping our clients do the same. It’s also a hallmark of our business to promote strong, lasting bonds within our team and to work collaboratively both in the office and out in the community.

Honoring our clients, staff and community using honesty and transparency, addressing all situations with ethics and morals as our guide.

Reports to: Stephanie Miller/CEO

Duties/Responsibilities:

· Manage intake calls and initial consultations: (respond to phone, email inquiries and answer practice -related questions).

· Get to know the therapists and coordinating with them on filling their schedules

· Schedule clients with appropriate therapist using Simple Practice EHR (Electronic Health Record)

· Manage intake paperwork collection and ensure EHR files are accurate.

· Provide billing support by sending out invoices and rectifying past due invoices from organizations that support our clients, retrieving updated forms of payment from clients, setting up superbills is EHR for clients

· Provide support to therapists by scheduling, cancelling, rescheduling appointments; sending out forms via EHR

· Provide assistance in marketing, networking, building referral partnerships

· Assume responsibility of office supplies inventory and ordering when low.

· Regular and reliable attendance and timely arrival to work is required.

· Attend mandatory staff meetings and training as directed by Jeremiah Counseling.

· Passion for working with others (being collaborative) and helping our team members grow and learn.

· Other duties as may be assigned.

Qualifications and Skills:

· Align with Jeremiah Counseling’s mission, vision, and values.

· Experience working with an electronic health record or other online scheduling systems

· Experience working in a mental health or healthcare setting or any other work environment that requires confidentiality/adherence to HIPAA

· Experience working with Microsoft Office-Word and Excel, Quick books

· Is a fast learner when it comes to online/computer programs

· Must be punctual in reporting to work.

· Be organized and detail oriented.

· Be a team player.

· Be able to work independently on tasks assigned.

· Have strong written and verbal communication skills and strong interpersonal skills.

Must have an associates degree or higher

This position is not right for you if you’re:

· Someone just looking for a job to clock in and out of.

· Someone who doesn’t feel passion for our mission, vision and values.

· Someone who’s not a team player or prefers not to work collaboratively.

· Someone who doesn’t like to hop in and help others get their work done – we highly value teamwork.

· Disorganized.

· Someone who has difficulty communicating and diffusing client issues.

· Someone who needs constant direction.

This position perfect for you if you’re:

· Aligned with Jeremiah Counseling’s mission, vision, and values.

· Energized by helping others in a team and contributing to the growth of Jeremiah Counseling.

· Creative, engaged in doing good work, and excited by furthering our mission to provide specialized holistic trauma-informed counseling services to all women, in grace and love.

· Someone who has good customer service skills.

· Someone who can fix problems independently.

· Someone who has a knack fixing client issues and creating client satisfaction.

· Someone who’s organized.

· Able to take direct and constructive feedback and run with it.

Pay: $20.00 per hour

Education:

• Associate (Required)

Experience:

• Administrative: 3 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Title: Administrative Assistant

Company: Jeremiah Counseling

Location: Suwanee, GA

Category: