Overview

Administrative Assistant Jobs in Pocatello, ID at Pocatello Fire Department

Title: Administrative Assistant

Company: Pocatello Fire Department

Location: Pocatello, ID

This job was posted by https://idahoworks.gov : For more information,

please see: https://idahoworks.gov/jobs/2549877

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

  • May perform special projects that may require independent research

and analysis, handles difficult or upset citizens, researches

problems, prepares and maintains reports for specific department

functions, manages/maintains various department specific database,

composes correspondence, and prepares reports on selected issues and

processes. May dispatch calls in some departments.

  • Creates and closes files or work orders, compiles and monitors

report data, and enters data into database software; coordinates

responses to constituent emails and communications by providing

direct responses or directing inquiries to the appropriate unit or

person; and provides support for various meetings, including

transcription.

  • Interprets governing regulations, policies and procedures as needed

to assist customers or other staff, and maintains files, records and

department contracts.

  • Answers inquiries and provides information to the public, other City

departments, businesses and private individuals.

  • Performs other duties as assigned. Nothing in this job description

restricts managements right to assign or reassign duties and

responsibilities to this position at any time.

  • Performs all work duties and activities in accordance with City

policies, procedures, and safety practices.

  • This classification is distinguished from the Department Specialist

by the overall complexity, difficulty and independence required for

the position. Guidelines and precedents to follow are less detailed

and explicit than the Department Specialist.

**ACCEPTABLE EXPERIENCE, TRAINING, LICENSES AND/OR CERTIFICATIONS**

  • High school diploma or GED;
  • Preferred Associates Degree in Office Practices or related field;
  • Three (3) years related administrative support experience,

preferably in a governmental environment.

An equivalent combination of education and experience that provides the

Required Skills, Knowledge And Abilities To Successfully Perform The

essential functions of the position may be considered.

  • CLASSIFICATION REQUIREMENTS**

The requirements listed below are representative of the minimum

knowledge, skill, and/or ability required for an individual to

satisfactorily perform each essential duty satisfactorily and be

successful in the position.

*Knowledge of:*

  • Department programs, objectives, policies and procedures;
  • Customer service principles and procedures;
  • Database management;
  • Principles and procedures of record keeping and reporting;
  • Modern office functions, management, processes and procedures;
  • Operation of standard office equipment and a personal computer and

job-related software applications for word processing, spreadsheets,

Desktop Publishing And Other Required Applications.

*Skill and Ability to:*

  • Coordinate and monitor administrative functions to ensure efficient

and accurate work flow and related products;

  • Interpret, apply and explain complex information such as

regulations, policies or services;

  • Perform complex administrative functions such as record keeping,

file maintenance, prioritizing assignments, performing special

projects and preparing reports;

  • Perform database management;
  • Answer inquiries and provide information to the public, other City

departments, businesses and private citizens;

  • Independently research, compile and organize materials to prepare

reports, handle complaints or resolve problems;

  • Operate a personal computer and job-related software applications;
  • Maintain a collaborative and cooperative working relationship with

elected and appointed officials, other City employees, and the

public;

  • Maintain a professional demeanor and confidentiality of work

performed at all times;

  • Communicate effectively in the English language at a level necessary

for efficient job performance;

  • Complete assignments in a timely fashion; understand and comply with

all rules, policies and regulations;

  • Perform all duties in accordance with City policies and procedures

with regard for personal safety and that of other employees and the

public.

  • PHYSICAL REQUIREMENTS**

While performing the duties of this classification, the employee is

frequently required to stand, walk, sit, stoop, kneel, bend, and work in

an office environment. The job requires hand/finger dexterity to

keyboard or type, handle materials, manipulate tools, and reach with

hands and arms. The job requires operation of office equipment. The

employee must occasionally lift and/or move up to 25 pounds with

assistance. Sufficient visual acuity and hearing capacity to perform the

essential functions and interact with the public is required. Reasonable

accommodations may be made to enable individuals with disabilities to

Perform The Essential Functions.

#### Benefits {#benefits role="heading" aria-level="3" uw-rm-heading="level"}

The City of Pocatello offe

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