Overview
Administrative Assistant Jobs in Philippines at MultiplyMii
Title: Administrative Assistant
Company: MultiplyMii
Location: Philippines
Position Type: Full Time
Location: Philippines (Remote)
Schedule: Monday to Friday, 10:00 AM – 6:00 PM Eastern Time. (Open to overlapping schedule)
About The Company
Our client based in the US, helps orthodontists live better, more profitable, less stressful lives.
About The Role
As an Administrative Assistant you will be responsible for helping in administering online courses, inbox management, handling continuing education certifications, maintaining membership data, creating content in WordPress and Canva, and providing technical and customer support.
Responsibilities
Inbox Management: Monitor two email inboxes hourly. Flag items for leadership review, respond when possible, and coordinate follow-up with the leadership team.
Membership Data Management: Manage and update CRM data, track event registrations and room bookings, analyze surveys and forms, and identify registration gaps.
Course Administration: Grant course access, troubleshoot technical issues, and ensure a seamless experience for participants.
Continuing Education (CE) Administration: Create and distribute CE certificates using Accredible templates, document course data, and ensure compliance with requirements.
CRM and Email Campaigns: Draft and schedule emails using provided content, maintain CRM tagging for targeted outreach, and manage database integrity.
Content Management: Create blog posts from provided copy in WordPress, select Facebook posts for emails, and design email GIFs using Canva.
Customer Support: Address inquiries and technical issues from members promptly and professionally.
Facebook Group Management: Screen and admit members based on group criteria, and update CRM records accordingly.
Information Verification: Conduct Google searches to verify and update practice addresses in the member database.
Competencies and Qualifications
Must-Have
1-2+ years of relevant remote work experience.
Proficiency in Google Workspace and Canva.
Advanced spreadsheet expertise (e.g., Google Sheets or Excel).
Strong written and spoken English communication skills, including grammar excellence.
Collaborative and independent worker, capable of taking initiative.
Open to feedback, with a growth-oriented mindset.
Nice-to-Have
Familiarity with tools like Calendly, Zapier, Keap, GoHighLevel, or project management platforms (e.g., Asana, Notion, ClickUp).
Basic WordPress navigation experience.
Ability to write or edit blog posts and email copy independently.
Experience using AI tools (e.g., ChatGPT) to optimize workflows and communications.
Proficiency with CRM tools and office software (e.g., Hubspot, Salesforce, Zendesk, Google Suite, MS Suite).
Event coordination experience for gatherings of various sizes.
Application Process
We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we’ll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.
