Overview
Administrative Assistant Jobs in Ottawa, Ontario, Canada at Express Employment Professionals – Ottawa East
Join a close-knit team that’s making a difference in the lives of plan members! Our client, a local pension office, is seeking a highly motivated Administrative Assistant, Pension and Benefits to bring their exceptional customer service skills to the table. As part of a small, dynamic team, you’ll have the opportunity to shine and make a real impact. If you’re passionate about delivering top-notch service and working in a collaborative environment, we want to hear from you!
Key Accountabilities and Responsibilities:
Provide exceptional customer service via phone and in-person, responding to member inquiries and resolving issues promptly
Assist members with pension and benefits-related queries, ensuring timely and accurate information
Manage administrative tasks, including accounts payable/receivable, monthly Sage reconciliation, and pension contribution/payout reviews
Liaise with investment managers, draft letters of direction, and oversee investment activities
Prepare and submit annual filings and regulatory reports to relevant authorities (CRA, OSFI, FSRA)
Perform day-to-day operations for two pension plans, ensuring smooth plan administration
Develop knowledge of pension plan procedures and take on additional responsibilities as expertise grows
Respond to member inquiries, review and update member information, and maintain accurate records
Perform file maintenance tasks to ensure compliance with organizational standards
Other duties as assigned
Credentials:
Minimum 1-2 years’ experience as an Administrative Assistant / Accounting Clerk
Excellent written and oral communication in English
Strong computer literacy including effective working skills of Microsoft Word and Excel
Proficient in Microsoft Office and Adobe Acrobat
Experience with accounting software (Sage or Quick Books)
Ability to prioritize and manage multiple tasks and deadlines
Excellent interpersonal skills and the ability to work in a team environment
Completion of an Accounting Diploma considered an asset
Previous experience with investments considered an asset
Benefits and perks:
2 weeks vacation
5 paid sick days
Health and dental benefits after probation
Pension plan
Annual raises
Located downtown – accessible by public transit (No parking available in building)
Compressed hours option available, allowing for every other Friday off
The wage for this position ranges from $30.22 to $32.97 per hour based on experience.
Hours: Monday to Friday – 8:00am to 4:00pm – Flexible between 7:00am and 5:00pm (35 hours per week)
If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.
We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.
Express Employment Professionals is an Equal Opportunity Employer.
Title: Administrative Assistant
Company: Express Employment Professionals – Ottawa East
Location: Ottawa, Ontario, Canada
Category: Administrative/Clerical (Office Administrator/ Coordinator)
