Overview
Administrative Assistant – Billing Team ($19k/mth) Jobs in Kowloon, Hong Kong SAR at Chandler Macleod
Title: Administrative Assistant – Billing Team ($19k/mth)
Company: Chandler Macleod
Location: Kowloon, Hong Kong SAR
Major Duties:
- Undertake duties relating to billing and bill delivery operations
- Perform timely and accurate billing, customer enquiries and complaints in a responsive, prompt and efficient manner
- Liaise and co-operate with relevant parties within the Company and external customers to ensure effective delivery of services and to achieve continuous improvement
- Participate in development and user acceptance test (UAT) of billing related system enhancement projects
- Review and suggest improvements on work processes and procedures of operations to enhance productivity and customer services
- Support various projects & operations assigned by supervisor or management
Requirements:
- Diploma or above in Business Administration, Finance or Accounting, Social Sciences or Statistics, with at least 2 years’ work experience
- Ability to deal with customers enquiries / complaints in a pleasant, sensible and professional manner
- Good computer knowledge in Microsoft Excel, Word (English & Chinese) and PowerPoint
- Good command in written and spoken Chinese and English; proficiency in Putonghua is a plus
- Knowledge and experience on SAP and Oracle will be an advantage
