Overview
Administrative Assistant/Executive Assistant Jobs in Rochester, NY at CleanCraft LLC
Full Job Description
Job Summary:
We are seeking a detail-oriented and proactive Administrative Operations Support employee to assist in: project execution, customer engagement, and internal operations. This role will be instrumental in managing workflows, maintaining several databases, supporting field personnel, and communicating with both internal and external customers.
Key Responsibilities:
Projects Support
Create, manage, and close work tickets in a timely and accurate manner with the help of the Projects Manager
Communicate with clients to schedule projects and service dates.
Send follow-up communications to client’s post-service.
Customer Portal Management
Ensure all work orders and service items are closed and properly documented.
Coordinate with Division Managers (DMs) to confirm completion and accuracy of entries.
Assist in maintaining customer portal database.
Operations & Administrative Support to the COO
Assist with the new account startups.
Create and update task lists to support operational efficiency.
Maintain and update the Job Master Database
Assist in the distribution of our customer feedback surveys
Maintain and update the Master Schedule to assist field personnel.
Assist the COO with the daily administrative tasks
General Office Support
Act as backup for the front desk/reception area as needed.
Administer key control and oversee phone system database (AT&T).
Order and manage office supplies, coordinate team lunches, and support office events.
Qualifications:
Strong organizational skills with attention to detail.
Excellent written and verbal communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in Microsoft Office Suite and experience with platforms such as and Microsoft Teams a must.
Familiarity with an enterprise software called WinTeam a huge plus.
Previous experience in administrative work in a service industry is a plus.
Job Type: Full-time
Pay: $22.00 – $25.00 per hour
Expected hours: 40 – 50 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
8 hour shift
Monday to Friday
No weekends
Work Location: In person
Title: Administrative Assistant/Executive Assistant
Company: CleanCraft LLC
Location: Rochester, NY
Category:
