Overview

Administrative Assistant (Hotels) Jobs in Mexico at Mondrian Mexico City Condesa

Title: Administrative Assistant (Hotels)

Company: Mondrian Mexico City Condesa

Location: Mexico

Company Description

Culture in the Heart of La Condesa

Perfectly located at the intersection of two vibrant, culture-filled neighborhoods, Mondrian Mexico City Condesa invites guests to experience vibrant energy, captivating design, and a truly immersive spirit.

Surrounded by art galleries, lively parks, and an ever-evolving culinary scene, the hotel captures the city’s creative soul through dynamic spaces, local character, and an unmatched cultural spirit.

Inside this masterpiece by renowned architect José Luis Benllinure, a vivid mural by Ara Starck sets the tone in each of the 183 guestrooms and suites—a hint of the discoveries yet to come and a focal point amid modern, serene décor.

Job Description

POSITION OBJECTIVE:

Provide administrative, executive, and coordination support to the General Management team, ensuring efficient management of schedules, communications, documentation, task follow-up, meeting coordination, and cross-functional operational support.

RESPONSIBILITIES:

  • Executive Support to General Management
  • Manage and coordinate the General Manager’s agenda, including internal meetings, calls, visits, walkthroughs, committees, and corporate commitments.
  • Follow up on pending tasks, agreements, and commitments resulting from executive meetings.
  • Prepare information, documents, presentations, and reports required by General Management.
  • Coordinate travel, reservations, transportation, itineraries, and executive logistics when necessary.
  • Maintain clear, timely, and professional communication with Executive Committee members, department leaders, corporate teams, owners, and vendors.
  • Administrative and Document Management
  • Prepare, organize, archive, and follow up on administrative documents, meeting minutes, communications, letters, forms, reports, and presentations.
  • Maintain updated physical and digital files for the General Management office.
  • Manage confidential documentation, ensuring discretion, proper safeguarding, and compliance with internal guidelines.
  • Assist in preparing executive reports, KPIs, monthly reports, and documentation requested by corporate.
  • Follow up on signatures, authorizations, approvals, and administrative processes related to General Management.
  • Meeting and Committee Coordination
  • Coordinate Executive Committee meetings, managers’ meetings, strategic sessions, and special meetings.
  • Prepare agendas, invitations, meeting rooms, materials, presentations, and logistical requirements.
  • Prepare meeting minutes, agreements, and follow-up lists when required.
  • Ensure responsible parties receive their commitments and follow up on deadlines.
  • Coordinate coffee breaks, food and beverage requirements, setup, and logistical support for executive meetings.
  • Internal Communication and Cross-Departmental Follow-Up
  • Serve as the administrative liaison between General Management and the hotel’s different departments.
  • Channel requests, messages, and pending matters in a timely and professional manner.
  • Follow up on operational or administrative matters assigned by the General Manager.
  • Support coordination of internal communications, executive announcements, and documentation directed to leadership teams.
  • Maintain respectful, warm, and Mondrian culture-aligned communication.
  • Attention to Visitors, Corporate Teams, and Vendors
  • Professionally welcome and assist visitors, corporate executives, vendors, owners, and strategic partners.
  • Coordinate access, meeting rooms, parking, food, amenities, and special requirements for executive visits.
  • Support logistics for walkthroughs, official visits, audits, inspections, and meetings with third parties.
  • Ensure a professional, discreet, and hospitable image at all times.
  • Support for Reports, Presentations, and Special Projects
  • Assist in preparing executive presentations, monthly reports, strategic agendas, and corporate documents.
  • Consolidate information from different departments for reports requested by General Management.
  • Follow up on special projects assigned by the General Manager.
  • Support culture, communication, service, audit, and cross-functional hotel initiatives.
  • Maintain control of project progress, deadlines, and administrative deliverables.
  • Office and Administrative Resource Management
  • Ensure the organization, cleanliness, presentation, and functionality of the General Management office.
  • Manage office supplies, stationery, materials, amenities, and administrative requirements.
  • Request purchase requisitions, purchase orders, or services necessary for the proper functioning of the department.
  • Coordinate messenger services, shipping, printing, scanning, filing, and general administrative support.
  • Maintain an efficient, organized, and proactive administrative operation.
  • Confidentiality, Professional Image, and Mondrian Culture
  • Handle sensitive information with absolute confidentiality, ethics, and discretion.
  • Represent the image of General Management with professionalism, warmth, and a service-oriented attitude.
  • Act with urgency, sound judgment, organization, and attention to detail.
  • Promote positive, collaborative communication aligned with Mondrian and Ennismore values.
  • Contribute to a culture of service, energy, presence, and connection in every interaction.

QUALIFICATIONS:

  • Technical degree or bachelor’s degree in Administration, Hospitality, Tourism, Communications, Public Relations, or related fields.
  • Minimum of 2–3 years of experience in administrative roles, executive assistance, office coordination, or executive support.
  • Experience in hospitality, lifestyle, luxury, corporate environments, or high-demand settings is preferred.
  • Advanced English, especially for written communication, visitor interaction, and coordination with corporate teams.
  • Strong proficiency in Microsoft Office: Outlook, Word, Excel, and PowerPoint.
  • Excellent writing, spelling, organizational, and follow-up skills.
  • Basic knowledge of administrative processes, requisitions, reporting, schedule management, and filing systems.

DESIRED SKILLS:

  • High level of organization and prioritization skills.
  • Discretion, confidentiality, and professional judgment.
  • Clear, warm, and executive-level communication.
  • Attention to detail and strong follow-through.
  • Sense of urgency and problem-solving ability.
  • Service-oriented and hospitable attitude.
  • Ability to interact with leaders, corporate teams, vendors, and visitors.
  • Professional appearance and presentation.
  • Flexibility, adaptability, and ability to manage multiple priorities.
  • Positive energy and alignment with Mondrian’s lifestyle culture.

ADDITIONAL NOTES:

  • High-trust position due to the level of information handling and exposure to General Management.
  • Requires availability to support meetings, executive visits, internal events, or special requests.
  • Constant interaction with the Executive Committee, department leaders, corporate teams, owners, vendors, and guests when applicable.
  • Key role in ensuring organization, follow-up, and efficiency in the General Manager’s daily operations.
  • The position requires absolute confidentiality, professional maturity, and the ability to properly represent the General Management office.

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