Overview
ADMINISTRATIVE ASSISTANT I – ANIMAL SERVICES Jobs in Iredell, NC at Iredell County, NC
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DATE CREATED: 5/2007 … DATE REVIEWED/REVISED: 3/2011, 6/2012, 2/2013, 1/2015, 7/2016, 12/2018, 1/2020, 3/2021, 6/2023,/2024, 3/2025
DEPARTMENT: ANIMAL SERVICES
POSITION TITLE: ADMINISTRATIVE ASSISTANT I – ANIMAL SERIVCES
OVERVIEW & PURPOSE:
data entry, and program assistant support duties. Work generally requires that employees independently handle day-to-
of variety, complexity, and independence. Work at this level requires greater than average self-initiative and the ability
to resolve most issues by applying standard procedures. Unusual situations may be referred to others for guidance.
Considerable knowledge is required of the department-related County functions, and local and state laws as they
pertain to animals. Guides may include a variety of manuals and instructions and online resources; skill is required for
Work requires more independence and self-initiative in activities and may include more independence in written and
evaluated through observation and the quality and effectiveness of work completed.
ESSENTIAL FUNCTIONS:
Serves as support for programs, accounts receivables/payables, data entry, or other administrative support for functions
Receives and greets visitors/customers when working at the front desk; provides services concerning visitors’ needs;
may handle requests independently.
questions.
Handles confidential items including client data, law enforcement, human resources, or financial accounts.
Assists the diversion intake coordinator in entering and coordinating the owner surrender lists for dogs and cats.
Makes appointments and coordinates arrangements for meetings; may coordinate compilation of materials, agenda
items, and data for meetings; may take minutes of a board or commission meeting; may sign items such as letters or
reports for supervisor.
POSITION DESCRIPTION
On-Call
X Safety-Sensitive
DOT
MVO
DATE CREATED: 5/2007 … DATE REVIEWED/REVISED: 3/2011, 6/2012, 2/2013, 1/2015, 7/2016, 12/2018, 1/2020, 3/2021, 6/2023,/2024, 3/2025
Handles billings or receivables and other sources of revenue from departments; makes deposits and reconciles financial
accounting software and assures the accurate coding of revenue and expense items. Responsible for accounts payable,
receivable and/or payroll processing.
Inputs data into computer systems; generates records, reports, bills and/or other requirements from the data; verifies
and edits data. Troubleshoots computer problems for users. May train users in proper operation of their computer
and/or specific computer applications.
Operates a computer to generate correspondence, memoranda, electronic mail, reports; reviews work for compliance
with instructions, spelling, punctuation and grammar; proofreads final copies.
Types a variety of materials including charts, spreadsheets, and statistical data from notes or instructions; proofreads
Serves as the primary liaison to maintenance staff and outside contractors, the purchasing department and the finance
office.
Provides administrative support to the director and other supervisors. Responsible for filing, correspondence, ordering
office supplies and equipment, scheduling appointments, etc. Interacts frequently by phone and in person with,
members of the community, government officials and/or board members.
Maintains sensitive activity records and files; initiates appropriate follow-up or further action based on the status of
program activity.
Assists in providing or locating resources for skills enhancement.
Schedules hearings as needed for dangerous dog/potentially dangerous dog cases.
Reviews and responds to citizens requesting help from the Life-Saving Voucher program.
Liaison for the multiple Disaster Response Committees animal services is a part of.
Reviews and creates monthly reports to Health Department
ADDITIONAL FUNCTIONS:
Processes purchase requests or personnel/payroll actions for the department or unit.
May provide backup assistance to other roles in the department, including basic animal handling and cleaning of animal
housing and treatment areas.
May be required to work weekends, evenings, and holidays.
DATE CREATED: 5/2007 … DATE REVIEWED/REVISED: 3/2011, 6/2012, 2/2013, 1/2015, 7/2016, 12/2018, 1/2020, 3/2021, 6/2023,/2024, 3/2025
Subject to emergency callback in the event of a disaster or other local emergency.
KNOWLEDGE, SKILLS, & ABILITIES:
Considerable knowledge of office practices and procedures.
Considerable knowledge and ability to use correct numbers, arithmetic, bookkeeping, grammar, vocabulary, and
spelling.
Ability to communicate effectively in person and by telephone.
Ability to operate office equipment such as computers and databases, typewriter, fax, scanner, and copier.
Ability to use judgment in organizing and establishing priorities of the work assigned.
Ability to record financial transactions and balance figures; ability to meet deadlines with payrolls, receivables, payables
and related actions with strict timelines.
Ability to maintain effective working relationships with supervisors, employees, and the public.
EDUCATION/EXPERIENCE “REQUIREMENTS”:
Graduation from Business School or College and three (3) years of experience as an Office Assistant, Secretary, or
related Administrative Support position, or an equivalent combination of education and experience.
Training and experience with MS Office, Chameleon, Crystal Reports, MUNIS Software Systems.
Must be a Notary Public, or willing to become a Notary Public.
ADDITIONAL “REQUIREMENTS”: NONE.
“PREFERRED” QUALIFICATIONS: NONE.
DATE CREATED: 5/2007 … DATE REVIEWED/REVISED: 3/2011, 6/2012, 2/2013, 1/2015, 7/2016, 12/2018, 1/2020, 3/2021, 6/2023,/2024, 3/2025
PHYSICAL/MENTAL REQUIREMENTS AND WORKING CONDITIONS:
Summary of Physical/Mental Requirements:
requires retrieving dogs and cats from kennels, sometimes elevated kennels, and sometimes large dogs.
. The PHYSICAL ACTIVITY of this position (please mark ALL boxes that apply):
A. CLIMBING: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet
and lefts and/or hands and arms. Body agility is emphasized. This factor is import if the amount and
kind of climbing required exceeds that required for ordinary locomotion.
B. BALANCING: Maintaining body equilibrium to prevent falling when walking, standing, or crouching on
narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of
balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
C. STOOPING: Bending body downward and forward by bending spine at the waist. This factor is
important if it occurs to a considerable degree and requires full use of the lower extremities and back
muscles.
D. KNEELING: Bending legs at knee to come to rest on knee or knees.
E. CROUCHING: Bending the body downward and forward by bending leg and spine.
F. CRAWLING: Moving about on hands and knees or hands and feet.
G. REACHING: Extending hand(s) and arm(s) in any direction.
H. STANDING: Particularly for sustained periods of time.
I. WALKING: Moving about on foot to accomplish tasks, particularly for long distances or moving from
one work site to another.
J. PUSHING: Using upper extremities to press against something with steady force in order to thrust
forward, downward, or outward.
K. PULLING: Using upper extremities to exert force in order to draw, drag, haul, or tug objects in a
sustained motion.
L. LIFTING: Raising objects from a lower to a higher position or moving objects horizontally from position-
to-position. This factor is important if it occurs to a considerable degree and requires the substantial
use of the upper extremities and back muscles.
M. FINGERING: Picking, pinching, typing, or otherwise working primarily with fingers rather than with the
whole hand or arm as in handling.
N. GRASPING: Applying pressure to an object with the fingers and palm.
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DATE CREATED: 5/2007 … DATE REVIEWED/REVISED: 3/2011, 6/2012, 2/2013, 1/2015, 7/2016, 12/2018, 1/2020, 3/2021, 6/2023,/2024, 3/2025
O. FEELING: Perceiving attributes of objects … such as size, shape, temperature, or texture by touching
with skin, particularly that of the fingertips.
P. TALKING: Expressing or exchanging ideas by means of the spoken word. Those activities in which they
must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Q. HEARING: Perceiving the nature of sounds at normal spoken word levels with or without correction.
sound.
R. REPETITIVE MOTIONS: Substantial movements (motions) of the wrist, hands, and/or fingers.
. The PHYSICAL REQUIREMENTS of this position (please mark ONLY ONE (1) box):
X
X
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DATE CREATED: 5/2007 … DATE REVIEWED/REVISED: 3/2011, 6/2012, 2/2013, 1/2015, 7/2016, 12/2018, 1/2020, 3/2021, 6/2023,/2024, 3/2025
The chart below defines the physical demand levels to assist with marking ONLY ONE (1) box below:
Physical Demand
Level
Lifting Occurrences
Occasional
(0-3 hours)
Frequent (3-6 hours) Constant (6-8 hours)
Sedentary Up to 10 lbs. Negligible Negligible
Light Up to 20 lbs.0 lbs. and/or
Walk/Stand/Push/Pull of Arm/Leg
controls
Negligible and/or Push/Pull of
Arm/Leg controls while seated
Medium Up to 50 lbs. 10-25 lbs. Negligible
Heavy Up to 75 lbs. 25-50 lbs. 10-20 lbs.
Occasionally is defined as up to one-third of the time.
Frequently is defined as occurring one-third to two-thirds of the time.
Constantly is defined as occurring more than two-thirds of the time.
A. SEDENTARY WORK: Lifts up to 10 pounds occasionally. Sedentary work involves sitting most of the
time, but may involve walking or standing for brief periods of the time.
B. LIGHT WORK: Lifts up to 20 pounds occasionally, and/or up to 10 pounds of force frequently. Even
though the weight lifted may be a lesser amount, a job should be rated light work if: 1) the job requires
walking or standing to a significant degree; 2) the job requires sitting most of the time, but entails
pushing and/or pulling of arm or leg controls; and/or 3) the job requires working at a west production
rate to entail constantly moving a weight less than 10 pounds.
C. MEDIUM WORK: Lifts up to 50 pounds occasionally, and/or moving 10-25 pounds frequently.
D. HEAVY WORK: Lifts up to 75 pounds occasionally, and/or frequently moving 25-50 pounds, and/or
constantly moving 10-20 pounds.
. The VISUAL ACUITY REQUIREMENTS of this position (for A and B … mark ALL boxes that apply):
X
DATE CREATED: 5/2007 … DATE REVIEWED/REVISED: 3/2011, 6/2012, 2/2013, 1/2015, 7/2016, 12/2018, 1/2020, 3/2021, 6/2023,/2024, 3/2025
Preparing and analyzing data and figures
Accounting
Transcription
Computer Terminal
Extensive Reading
Using measurement devices
Other (please specify):
Operates machines such as lathes, drill presses, power saws, and mills where the
seeing job is at or within arm’s reach.
Carpenters, Technicians, Plumbers, Mechanics, Service people, etc.
Required to have visual acuity to be the operator of trucks, forklifts,
cranes, and other equipment.
Required to have visual acuity to determine the accuracy, neatness, and thoroughness of work
assigned (i.e. custodial, food services, general laborer, etc.).
Other (please specify):
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X
X
X
X
X
X
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X
DATE CREATED: 5/2007 … DATE REVIEWED/REVISED: 3/2011, 6/2012, 2/2013, 1/2015, 7/2016, 12/2018, 1/2020, 3/2021, 6/2023,/2024, 3/2025
. The CONDITIONS this position is subjected to (mark ALL boxes that apply):
A. Subject to inside environmental conditions: Protection from weather conditions, but not necessarily from
temperature changes.
B. Subject to outside environmental conditions: No effective protection of weather.
C. Subject to both environmental conditions: Activities occur inside and outside.
D. Subject to extreme cold: Temperatures below 32 degrees for periods of
more than one (1) hour.
E. Subject to extreme heat: Temperatures above 100 degrees for periods of more
than one (1) hour.
F. Subject to noise: there is sufficient noise to cause the worker to shout in order to
be heard above the ambient noise level.
G. Subject to vibration: Exposure to oscillating movements of the extremities or whole body.
H. Subject to hazards; includes a variety of physical conditions, such as proximity to
moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat,
or exposure to chemicals.
I. Subject to atmospheric conditions: One or more of the following conditions that
affect the respiratory system of the skin: fumes, odors, dusts, mists, gases, or poor ventilation.
J. Subject to oils: There is air and/or skin exposure to oils and other cutting fluids.
K. Required to wear a Respirator.
L. Frequently is in close quarters, crawl spaces, shafts, manholes, small enclosed rooms, small sewage and
water line pipes, and other areas which could cause claustrophobia.
M. Required to function in narrow aisles or passageways.
N. Other (please specify): The worker may occasionally be exposed to potentially dangerous animals and/or
animal – borne diseases.
O. None: Not substantially exposed to adverse environmental conditions (such as in
typical office or administrative work).
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DATE CREATED: 5/2007 … DATE REVIEWED/REVISED: 3/2011, 6/2012, 2/2013, 1/2015, 7/2016, 12/2018, 1/2020, 3/2021, 6/2023,/2024, 3/2025
. Occupational exposure to potentially infectious bodily fluids (please mark the following box “if” it applies):
Yes, this applies
list below examples of duties in which possible exposure to potentially infectious bodily fluids occur:
. Exposure to potentially rabid or otherwise infected animals. Exposure to urine and feces from a wide variety of animals
x
Title: ADMINISTRATIVE ASSISTANT I – ANIMAL SERVICES
Company: Iredell County, NC
Location: Iredell, NC
