Overview
Administrative Assistant, The Novatio School (Remote) – $40,000/year USD Jobs in Austin, TX at Crossover
Title: Administrative Assistant, The Novatio School (Remote) – $40,000/year USD
Company: Crossover
Location: Austin, TX
At Novatio, each parent inquiry represents a family seeking individualized, tuition-free learning—and you will be their first point of contact. Your role combines direct family engagement, precise student data stewardship, and enrollment pipeline management, all performed remotely using streamlined, automated tools.
Your workday will shift fluidly between high-volume parent outreach and detail-oriented record maintenance, ensuring compliance standards are met and operational workflows stay efficient. You will anticipate issues, manage critical details, and enable educators to concentrate on instruction instead of administration.
If you thrive when clear communication meets rigorous organization—and you want your efforts to directly impact a student's educational journey—this position is for you. Apply now and help more families discover Novatio.
What You Will Be Doing
- Addressing parent inquiries through email, phone, and text channels, delivering timely, accurate information consistent with Novatio's messaging
- Reaching out to prospective families within 24 hours of initial contact, coordinating experience day appointments, and confirming event participation
- Ensuring precise and up-to-date student and family data across HubSpot, the SIS, and associated systems
- Creating and optimizing communication templates and automated processes to maintain brand consistency and operational efficiency
- Generating attendance and compliance documentation through collaboration with educators and deployment of current digital solutions
What You Won’t Be Doing
- Handling repetitive manual documentation that automation can resolve
- Operating from a conventional office setting or adhering to fixed in-person schedules
- Pursuing physical signatures or navigating prolonged approval processes that delay family service
- Remaining limited to routine duties with no pathway toward strategic involvement
Administrative Assistant Key Responsibilities
Drive enrollment growth and maintain operational compliance through outstanding parent communication and precise student information oversight.
Basic Requirements
- At least 2 years of experience working in a school environment
- Prior experience using Student Information Systems (SIS)
- At least 1 year of outbound calling or phone-based support experience
- Excellent written and verbal communication skills
- Eligible to work in the US without visa sponsorship
- Texas resident due to occasional in-person support needs
About The Novatio School
Novatio is Where a Child's Future is Reimagined Through Personalized Learning
Novatio is a private, virtual, AI-driven, teacher-guided school for grades 4–8. Based in Arizona and Texas, accessible everywhere.
At Novatio, a child's education is flexible, personalized, and built around how they actually learn — all from the comfort of home. Students master core subjects in just two hours a day using the 2 Hour Learning model, freeing afternoons to build real-world skills and pursue projects that matter.
Powered by AI and guided by expert teachers, Novatio adapts every lesson to each student's strengths and gaps. Students test in the top 10% nationwide on NWEA MAP while spending afternoons in Novatio Clubs — starting businesses, coding apps, and publishing stories.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5639-US-Austin-Administrative.002
