Overview
Administrative Communications Specialist Jobs in Riyadh, Saudi Arabia at هيئة التأمين | Insurance Authority
Title: Administrative Communications Specialist
Company: هيئة التأمين | Insurance Authority
Location: Riyadh, Saudi Arabia
Role Purpose:
The Administrative Communications Specialist is responsible for carrying out administrative communication tasks. This includes handling incoming and outgoing correspondences and courier packages in accordance with relevant policies and procedures.
Key Responsibilities and Activities:
Operations Management:
Oversee the implementation of division’s policies, systems, procedures and controls so that all relevant procedural/legislative requirements are met while delivering high-quality and cost-effective results.
Administrative Communications:
Receive and send all incoming and outgoing correspondence, transactions, and communications in both paper and electronic formats.
Monitor and manage all types of administrative communications, whether via email, manual delivery, or through the administrative communication system.
Ensure the effective implementation of administrative procedures and communicate with relevant parties to maintain smooth workflow.
Oversee the preparation of all official correspondence for internal and external entities, follow up on responses, and ensure timely replies.
Maintain and archive records and files in accordance with organizational guidelines, ensuring the continuous updating of the database for tracking and reporting purposes.
Distribute incoming and outgoing correspondence and courier packages to relevant parties in a timely manner while maintaining confidentiality.
Coordinate with drivers for the delivery of outgoing correspondence and courier packages.
Prepare content for telegrams, official letters, administrative decisions, and memorandums of understanding based on templates and guidelines.
Process and archive files and documents to ensure easy access when needed.
Proactively coordinate and communicate with internal stakeholders, acting as a liaison between departments to enhance collaboration and streamline communication.
Organize and coordinate meetings, including scheduling, arranging attendance, taking notes during meetings, and preparing accurate and comprehensive minutes.
Collect and enter data into the system.
Escalate complex issues to ensure they are resolved efficiently and in a timely manner.
Perform any other related job duties as assigned.
Qualifications and Requirements:
Knowledge and Experience:
3 years or more of relevant experience in Administrative Communication.
Experience in incoming and outgoing operations and organizing correspondence.
Experience in system being used.
Previous experience in government sector or regulatory bodies is preferred.
Education and Certifications:
Diploma in Business Administration or any related field.
Bachelor’s degree in library and information science or business administration or a related field is preferable.
Relevant professional certification is preferred.
Competencies:
Effective communication
Teamwork
Results-oriented
Stakeholders’ management
