Overview
Administrative/Customer Support Jobs in Holt, MI at CSA Monitoring, LLC
Full Job Description
Job Summary
CSA Monitoring is a 24/7 communications center that deals with security and fire alarm customers by phone. We do not make sales or collection calls. We communicate with customers and emergency responders nationwide.
Requirements
Basic computer skills
Professional phone presence
Excellent communication skills
Problem solving skills
Background check required
Experience
At least one year of phone based customer support preferred, but not required
This is a unique customer support position which requires on the job training
Responsibilities
Provide exceptional customer support through effective communication and phone etiquette.
Collaborate with team members to ensure smooth office operations and enhance customer satisfaction.
Job Types: Full-time, Part-time
Pay: $13.00 – $15.25 per hour
Expected hours: 40 per week
Benefits:
401(k)
Flexible schedule
Paid time off
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Night shift
Weekends as needed
Education:
High school or equivalent (Required)
License/Certification:
Driver’s License (Required)
Work Location: In person
Title: Administrative/Customer Support
Company: CSA Monitoring, LLC
Location: Holt, MI
Category:
