Overview

Administrative Officer Jobs in Sydney, New South Wales, Australia at Acolade Consulting

Title: Administrative Officer

Company: Acolade Consulting

Location: Sydney, New South Wales, Australia

Job: – Administrative Officer (Registry)

Duration: – 6 Months (Possible Extension)

Location: – Goulburn St, Sydney

We are looking for an experienced Administrative Officer for one of the government organisations in Sydney.

Required Skills

  • Working experience effectively in a high-volume, frontline customer service environment.
  • Experience in interacting professionally with tribunal members and parties.
  • Demonstrated ability to exercise respectful judgment in emotionally charged situations.
  • Experience in managing shifting priorities and high workloads within tight deadlines.
  • Experience to email documents and maintain electronic records.
  • Experience in performing data entry, printing, and filing duties.
  • Experience in handling simple phone enquiries and assisted with reception duties.
  • Experience in managing and distributing incoming and outgoing mail.
  • Working experience in high volume and fast paced, role suits someone with high energy.
  • Experience in transporting files between different floors and across buildings using trolleys.

Responsibilities

  • Scan and email documents for tribunal members.
  • Perform general administrative tasks including mail handling, photocopying, and document distribution.
  • Manage file delivery between teams
  • Coordinate courier services for file transfers.
  • Prepare routine correspondence in line with Tribunal standards.
  • Maintain data in the Tribunal’s case management system; manage file storage and archiving.
  • Provide client information via reception, phone, or written communication; transfer calls appropriately and follow up as needed.
  • Escalate complex matters to the Senior Registry Officer or Team Leader as appropriate.

Visa Status and Security Clearance

  • Candidates with full Australian working rights can apply for this role.
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