Overview
Administrative Support Officer Jobs in Newbridge, Scotland, United Kingdom at Aneurin Bevan University Health Board
Title: Administrative Support Officer
Company: Aneurin Bevan University Health Board
Location: Newbridge, Scotland, United Kingdom
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit – Aneurin Bevan University Health Board
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
The post holder will provide administrative and co-ordination support to the Professional Nurse Advocate (PNA) and Restorative Clinical Supervision (RCS) service, ensuring efficient organisation of restorative clinical supervision sessions, accurate data capture, and effective communication across Primary and Community teams.
The post holder will play a key role in supporting staff wellbeing initiatives and enabling access to psychologically safe supervision spaces. To work independently and manage own workload to defined policies and procedures.
Main duties of the job
Organise RCS sessions across multiple sites (DN, CRT, wards, community teams)
Manage diaries for PNA/RCS facilitators
Coordinate bookings via Outlook / MS Teams
Support site-based delivery (including travel coordination where needed)
Support event organisation
Maintain Accurate Records Of
Session delivery
Attendance
Facilitator activity
Use Systems Such As
ESR
Microsoft Forms
Excel dashboards
To produce monthly reports for the PNA Lead Nurse
Support data collection aligned to All-Wales RCS reporting requirements
Point of contact for RCS enquiries. Use own judgement if issues need to be escalated.
Communicates and exchanges information to staff from other departments, and external contacts
Posters / QR codes
Team communications
Support engagement initiatives to improve uptake
Prepare meeting agendas and take minutes
Maintain shared drives / documentation
Assist with audit and quality improvement activity To propose and implement any changes to policies and procedures in relation to own work area.
PERSON SPECIFICATION
Qualifications And Knowledge Essential
Educated to GCSE level or equivalent
Knowledge of secretarial or administrative procedures and systems, such as answering queries, progress chasing and task related problem solving, acquired through experience and training to Vocational Level 3 or equivalent demonstrable level of knowledge and experience.
Proficient in Microsoft Office (Word, Excel, Outlook)
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Education, Skills And Experience
Essential criteria
- Educated to GCSE level or equivalent
- Knowledge of secretarial or administrative procedures and systems
- Proficient in Microsoft Office (Word, Excel, Outlook
Desirable criteria
- Experience with ESR / TRAC / NHS systems
- Experience supporting education or workforce programmes
- Understanding of staff wellbeing or supervision models
Qualifications, Experience, Knowledge
Essential criteria
- Excellent organisational and time management skills
Desirable criteria
- Professional attitude with a commitment to confidentiality
