Overview
Advance Clinical Administrative Assistant Jobs in Arlington, MA at Family Practice Group
About the Practice
We are an established primary care practice dedicated to delivering high-quality healthcare to our community. We pride ourselves on fostering a supportive, collaborative, patient-centered environment where staff members have an important role in providing compassionate and efficient patient care.
Role Overview
We are seeking a dependable, and detailed-oriented Advanced Clinical Administrative Assistant to join our team. This hybrid position spans clinical support and administrative tasks, ensuring smooth daily operations and exceptional patient experiences from check-in through follow-up care.
Key Responsibilities
- Coordinate prescription refills, lab orders, and specialist referrals
- Process prior authorization for medications and procedures
- Coordinate new and ongoing care with specialists
- Medical records reconciliation/abstraction
- Liaise between patients and providers
- Work closely with members of both administrative and clinical departments
- Coordinate prescription refills, lab orders, and specialist referrals
- Process prior authorization for medications and procedures
- Coordinate new and ongoing care with specialists
- Medical records reconciliation/abstraction
- Liaise between patients and providers
- Work closely with members of both administrative and clinical departments
- Greet patients warmly, manage the front desk, and handle check-in/check-out
- Answer incoming calls, address patient inquiries/messages, schedule appointments
- Verify insurance eligibility, collect copays, update demographic data, and address patient billing inquiries
- Process incoming/outgoing faxes, medical records requests, and patient portal messages
- Assist with general office organization, administrative filing, and maintaining patient flow
Qualifications & Skills
Required
- High school diploma or equivalent.
- Proficiency with Electronic Health Records (EHR) systems and general office software.
- Strong interpersonal and communication skills with a compassionate patient approach
- Ability to multitask, prioritize responsibilities, and transition seamlessly between clinical and administrative duties
Preferred
- Experience with billing, insurance pre-authorizations, or referral management
- Minimum 1–2 years of experience in an outpatient or primary care clinical setting
Benefits & Compensation
- Competitive hourly rate commensurate with experience.
- Health and dental insurance
- Paid Time Off (PTO) and paid holidays
- Retirement savings plan (401k) with practice match options.
Pay: $21.00 – $26.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Title: Advance Clinical Administrative Assistant
Company: Family Practice Group
Location: Arlington, MA
Category:
