Overview
Ambulatory Services Representative II Jobs in Austin, Texas, USA at Texas Children’s Hospital
Job Description
We are searching for an Ambulatory Services Representative — someone who works well in a
fast-paced
setting. In this position, you will provide excellent customer service as the first contact for patients, providers and staff accessing ambulatory clinics. You will expedite the outpatient check-in and check-out processes by reviewing appointment status using electronic appointment system to view information regarding appointment, insurance, and history.
You will also collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. You will also secure the financial integrity of the patient’s account by verifying benefits and obtaining referrals, authorizations, and pre-certifications.
Think you’ve got what it takes?
Qualifications
High school diploma or GED required
2-years’ experience in customer service OR 2-year’s clerical, medical office, or business experience preferably in healthcare environment required
Bilingual in Spanish/English preferred
Responsibilities
Performs patient registration procedures per department process
Obtains and verifies patient demographic data for each encounter
Confirms patient appointments, verifying patient demographics and insurance information
Enters, batches, and reconciles charges daily
Ensures that interpreter services are available for patients as needed
Provides basic office support including ordering and maintaining office/clinic supplies; maintaining office equipment; managing correspondence; copying, faxing, mailing and filing documents; and collecting and distributing mail
Serves in key role to assure most efficient patient throughput in exam rooms
About Us
Texas Children’s presence in Austin helps support a pediatric population of more than half a million and keeps kids healthy and happy from birth to adulthood. Texas Children’s first health care location in Austin, Texas Children’s Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 15 Texas Children’s Pediatric primary care practices in the greater Austin area providing full-service family care including routine childhood immunizations, well visits, and sick care.
Our Specialty Care Center in Austin includes a
multidisciplinary
group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services. Texas Children’s Hospital North Austin, is our new state-of-the-art facility providing world-class pediatric and maternal care to Austin families.
To join our community of more than 15,000 dedicated team members, visit texaschildrenspeople.org.
Texas Children’s is proud to be an
equal opportunity employer
. All applicants and employees are considered and evaluated for positions at Texas Children’s without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Title: Ambulatory Services Representative II
Company: Texas Children’s Hospital
Location: Austin, Texas, USA
Category: Healthcare, Administrative/Clerical
