Overview
Anti-Fraud Manager Jobs in Jakarta Metropolitan Area at Fazz
Title: Anti-Fraud Manager
Company: Fazz
Location: Jakarta Metropolitan Area
What You Will Do
- Develop, implement, and regularly update the company’s Anti-Fraud Strategy, policies, and SOPs in line with applicable regulations.
- Build a strong anti-fraud culture through internal controls, segregation of duties, and clear policies for employees, agents, merchants, and third-party partners.
- Partner with Product and Engineering to embed preventive controls (transaction limits, velocity checks, device fingerprinting, KYC/eKYC) into products from the design stage.
- Own and continuously improve the fraud detection system — rule-based engines, anomaly detection, and machine-learning models — for real-time transaction monitoring.
- Analyze fraud typologies relevant to digital payments (account takeover, phishing/social-engineering, identity theft, merchant or agent collusion, money-mule activity, bot/credential-stuffing attacks, etc) and refine detection rules accordingly.
- Lead end-to-end investigations of suspected fraud, including evidence gathering, root-cause analysis, and case documentation.
- Coordinate with Legal, HR, Customer Service, IT Security, and law enforcement as needed, including potential criminal referrals.
- Track the effectiveness of the anti-fraud strategy and controls; report fraud KPIs and trends to senior management and relevant governance forums (e.g., Risk Committee).
