Overview
Appointment Planner, Kiba Service Center Jobs in Tokyo, Japan at BMW Group
Title: Appointment Planner, Kiba Service Center
Company: BMW Group
Location: Tokyo, Japan
Job Title: Appointment Planner, Kiba Service Center
Posting Start Date: 8/31/26
Job Location (Long):
Tokyo, Japan
Job Description
Responsible for managing customer appointments and related administrative tasks, including:
- Handling reservation calls, preparing for customer arrivals, arranging replacement vehicles, coordinating outsourcing, and organizing parts.
- Creating and managing work slips.
- Managing arrival reservations using dealer specific system.
- Training and supervising temp (ZAK) Appointment Planners
- Organizing slips, filing documents, and performing other related duties as needed.
