Overview
Assistant Community Manager Jobs in Gilbert, Arizona, USA at Associated Asset Management (AAM), LLC
Description
Primarily responsible for assisting Community Manager by providing effective customer service to designated communities/homeowners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&Rs) and management contracts.
Position Responsibilities:
Provides administrative support and other tasks as directed to Community Manager.
Partners with AAM’s Management Team to ensure compliance with State and Federal Association Management Laws.
Develops a working relationship with community board members and various committees.
Assists with community inspections of common areas according to AAM’s management contract.
Communicates with homeowners concerning compliance with CC&Rs.
Oversees the design review guidelines process.
Assists in reviewing bid proposals.
Travels to and from assigned communities per management contract.
Maintains accurate and current association records and websites.
Maintains an effective process for tracking architectural submittals and communicates effectively with the Arc Committee Chair.
Designs brochures, pamphlets, handouts, newsletters, etc. for communities.
Attends meetings as needed, and acts as recording secretary.
Maintains opencommunicationwith contract vendors.
Maintains strict adherence to community and company deadlines.
Updates community disclosure packages.
Performs other duties as directed.
Knowledge, Skills & Abilities:
Strong computer software and internet proficiency.
Excellent interpersonal skills: positive written and verbalcommunicationabilities.
Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
Exceptional organization and tracking skills.
Proven customer service experience, with a strong emphasis onproblem resolution.
Ability to multitask and prepare and process large amounts of administrative and customer service items while being detail oriented.
Ability to function efficiently in a high volume,fast-paced environment.
Ability to interact and work positively and effectively with staff at all levels.
Advancedcommunication skills(both verbally and written), and the ability to communicate with all levels of management, staff, residents and Boards of Directors.
Ability to work collaboratively and cooperatively within the department as well as with other departments.
Physical Demands &Work Environment:
Sitting and standing for moderate periods of time.
Utilizing personal automobile for commuting to and from assigned communities.
Walking communities to inspect common areas per management contract.
Qualifications
Education:
High School or better.
Experience:
Required:High school diploma or GED and three (3) years of full time, paid professional experience working in administrative/customer service role supporting management staff and/orproject management.
Preferred:High school diploma or GED and two (2) years of full time, paid professional experience working onsite at a residential HOA/apartment community supporting a Community/Property Manager and residents.
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Title: Assistant Community Manager
Company: Associated Asset Management (AAM), LLC
Location: Gilbert, Arizona, USA
Category: Customer Service/HelpDesk, Administrative/Clerical
