Overview
AV & Conference Room Tech Jobs in Spring, Texas, USA at Hunter Super Techs – TurnPoint
ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $0.00 per hour – $0.00 per hour.
Work Hours
The work hours for this position are Mon-Fri, 8:00 AM – 5:00 PM.
Key Purpose
The AV & Conference Room Tech will perform and oversee a variety of conference room management and AV support where supporting our client and working as a team are an essential or substantial part of the workday. The AV & Conference Room Tech will report directly to the Facility Manager.
Success Criteria
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the Facility Manager, co-workers, and customers professionally
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Key Areas of Collaboration and Influence
A solid commitment to the guest experience
Always remember safety first
Contribute to team effort by accomplishing related results as needed
Build respectful relationships with all teammates and guests
Willingness to take directions from all levels of management
Coordinate activities with other internal departments
Participate in daily team meetings and check-ins
Ideal Candidate Experience
Intermediate level of AV experience to assist with all conference room management needs and to provide AV support throughout the office
Accountability and dependability in all that you do
Ability to communicate effectively with teammates
High school diploma or equivalent
Knowledge of basic mathematics and general office practices
Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, etc.)
Ability to prioritize duties
Key Accountabilities
Be the main point of contact for any conference room connectivity issues
Build respectful relationships with all teammates and guests
Complete daily checks of 70 conference rooms to ensure that the AV is operational. This includes but is not limited to checking TVs, HDMI cables, phones, touch panels, etc.
Troubleshoot any meetings and provide support for the client
Escalate any AV issues to the facilities team using the ticketing system and coordinate with vendors if additional support is needed
Be the main point of contact for AV vendor partnerships for quotes or system repairs
Assist with room tidiness and organization
Stock conference room supplies
Occasionally work independently
Computer knowledge is essential
Physical Demands & Work Environment
Work up to 8 hours a day on your feet, excluding breaks.
Must be comfortable with walking, pushing, and carrying necessary materials
Must be able to lift a minimum of 25 lbs.
Come to work properly dressed according to the dress code
Employee must be able to work under pressure and time deadlines during peak periods
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate.
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Title: AV & Conference Room Tech
Company: Hunter Super Techs – TurnPoint
Location: Spring, Texas, USA
Category: Customer Service/HelpDesk (Office Administrator/ Coordinator, Admin Assistant), Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
