Overview
BDC Representative Jobs in Brockton, Massachusetts, USA at Oceanhondabrockton
Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023!
Business Development Representative
Victory Automotive Groupis family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.
Victory Automotive Groupis always looking for talented, self-motivated individuals tojoin our team. If you think you are ready to be a part of anexcitingteam, then we encourage you to continue with this applicant friendly, online job application!
Victory Automotive Group is anEqual Opportunity Employerthat recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Job Description
We are looking for a motivated and ambitious representative to assist in building our business and giving great customer service!
The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Sales and Service departments.
The ideal candidate has previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service is a plus.
He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellentcommunicationand interpersonal skills.
This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.
Responsibilities
Manages all incoming sales and service appointment queries (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc.
Coordinates questions and issues with the appropriate department personnel
Tracks sold vehicles and hot sheets
Confirms special order parts
Helps follow up with phone and internet sales leads
Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed
Provides administrative assistance as needed
Performs other duties as assigned
High school diploma or GED
Previous experience in a similar position (administrative, clerical, call center, customer service, etc.)
Highly Professional and dependable
Working knowledge of the automotive industry a plus
Strong organizational and time management skills
Strong computer and internet skills, including Microsoft Office suite
Dealership and Reynolds and Reynolds experience a plus
Outstandingcommunication skills
Professional appearance and work ethic
Compensation
Competitive PayBased on Experience
Medical Benefits
Paid Vacation
Holidays
Professional Workplace
Non-Smoking Workplace
Drug Free Workplace
Opportunity for…
Title: BDC Representative
Company: Oceanhondabrockton
Location: Brockton, Massachusetts, USA
Category: Administrative/Clerical, Customer Service/HelpDesk
