Overview
Bellman – Front Office (Hospitality) Jobs in Federal Territory of Kuala Lumpur, Malaysia at Opus Hospitality
Title: Bellman – Front Office (Hospitality)
Company: Opus Hospitality
Location: Federal Territory of Kuala Lumpur, Malaysia
Department: Front Office
Location: Jalan Conlay, Kuala Lumpur
Intake: September 2026
Eligibility: Local candidates only
Key Responsibilities
- Welcome guests warmly and provide professional assistance throughout their arrival, stay, and departure.
- Handle guest luggage with care and maintain accurate luggage records.
- Escort guests to the private check-in counter and their residences while providing room orientations and relevant property information.
- Assist with valet parking, transportation arrangements, parking validation, and local recommendations.
- Coordinate closely with the Front Office, Housekeeping, and Maintenance teams to ensure smooth daily operations.
- Maintain the cleanliness, presentation, and service standards of the private check-in area.
- Deliver personalised, attentive service to create exceptional guest experiences.
- Encourage and manage guest review requests to support guest satisfaction and enhance the property’s online reputation.
Candidate Requirements
- Disciplined, service-oriented, and guest-focused.
- Able to comply with company policies, house rules, and operational guidelines.
- Excellent punctuality and attendance.
- Willing to work rotating shifts with one scheduled rest day per week.
- Basic English proficiency and local language skills to assist guests from diverse backgrounds.
- Previous hospitality or customer-service experience is an advantage.
- Local candidates only.
How to Apply
Interested candidates click apply or may contact us via WhatsApp at +60 10-469 9362.
