Overview
Bilingual Branch Manager Jobs in Olive Branch, MS at Your Employment Solutions Jobs
For more than 30 years, YES has been one of Utah’s top staffing agencies — and now we’re bringing that same experience and track record to Mississippi. We’re passionate about connecting people with the right position — Perennial Winner Best of State and consistently Rated Best Company! Apply to YES and come work for the best!
Pay: $68,000 annual salary + bonus, DOE
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Job Type: Full-time
Location: Olive Branch, Mississippi 38654
POSITION SUMMARY
The Branch Manager directs and coordinates all aspects of branch or on-site daily functions, recruiting efforts, and related activities, ensuring efficient operations and the highest levels of customer and employee satisfaction. This role also develops and supervises staff to maximize the use of YES programs and services.
DUTIES & RESPONSIBILITIES
Staff Development & Culture
– Provide guidance and support to staff, fostering a positive work environment and promoting professional development
– Coordinate and conduct required trainings, including harassment prevention, safety protocols, injury response, and I-9 form processing
– Actively manage internal communications to maintain professionalism and a positive, supportive office culture
– Train staff in customer service excellence and best practices for interacting with contingent workers
– Handle difficult situations with staff and customers effectively and professionally
Branch Operations & Compliance
– Oversee day-to-day branch operations, ensuring smooth workflow and efficiency
– Conduct regular audits and generate reports to ensure compliance with company policies and regulations
– Oversee branch headcount, growth, and budget management
– Monitor and allocate PTO and office supplies efficiently
Workforce & Customer Management
– Ensure job orders are filled promptly and manage a ready-to-deploy contingent workforce
– Assign customers to appropriate staffing specialists and handle customer onboarding
– Manage day-to-day client account relationships, proactively addressing needs and ensuring long-term satisfaction
– Conduct customer visits and maintain regular communication through weekly emails
– Drive sales development efforts to grow branch revenue and expand the customer base
– Perform other duties and responsibilities as assigned
MINIMUM QUALIFICATIONS
– Proven experience in branch management or a similar role
– Bilingual in English and Spanish required
– Strong leadership skills and ability to coach a diverse team
– Excellent communication and interpersonal skills
– Knowledge of industry regulations and standards
– Ability to handle multiple tasks and work under pressure
– Proficient in relevant software and reporting tools
– At least 1 year of management experience preferred
– Curiosity and willingness to learn and use AI tools — no fluency required, but we use AI regularly to support daily operations
COMPENSATION & BENEFITS
– Medical insurance: 100% of employee-only premium covered by employer; family premium covered up to 95%
– Dental insurance
– Vision insurance
– Health savings account
– Indemnity insurance
– 401(k) with up to 6% salary match by employer
– Quarterly bonus of up to 5% of branch net income growth
– Paid time off
– Referral program
Job Type: Full-time
Experience: Management, 1 year (Preferred)
Work Location: In person
Pay: $68,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Mileage reimbursement
- Opportunities for advancement
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Title: Bilingual Branch Manager
Company: Your Employment Solutions Jobs
Location: Olive Branch, MS
Category:
