Overview
Business Intelligence Operations Administrator (Dispatch) Jobs in Greater Tokyo Area at Randstad Japan
Title: Business Intelligence Operations Administrator (Dispatch)
Company: Randstad Japan
Location: Greater Tokyo Area
Role & Responsibilities:
This role is critical for the stability and efficiency of the corporate BI ecosystem. You will serve as the primary point of contact for BI tool users, ensuring that inquiries are resolved promptly and that administrative processes, from license management to billing, are handled with precision. By bridging the gap between technical requirements and end-user needs, you will enable the business to maintain a high standard of data accessibility and operational excellence.
Main tasks include:
â– Manage and assign JIRA tickets to ensure timely resolution of platform support requests.
â– Facilitate clear communication with BI tool users in both English and Japanese.
â– Oversee BI tool license and account administration to maintain accurate access controls.
â– Support billing operations and financial tracking related to platform resources.
â– Coordinate general BI tool-related tasks to optimize team workflows.
Requirements:
â– Japanese business level
â– Proven experience in project management within a professional environment.
â– Hands-on experience with Business Intelligence tools, specifically Tableau.
â– Excellent interpersonal and communication skills in both English and Japanese.
â– Ability to manage multiple administrative tasks efficiently in a fast-paced setting.
â– Industry
Software, ERP, BI, CRM, Web Application, Cloud (SaaS)
â– Expected annual salary
¥4,000,000 〜 ¥5,000,000
If you are interested in this exciting position, we look forward to your application.
