Overview
Business Operations Co-ordinator Jobs in Petaling Jaya, Selangor, Malaysia at E-Outsource Asia
Title: Business Operations Co-ordinator
Company: E-Outsource Asia
Location: Petaling Jaya, Selangor, Malaysia
RESPONSIBILITIES
Consultant Onboarding and Offboarding
- Coordinate the onboarding process for consultants assigned to client engagements.
- Prepare and collect required onboarding documents and ensure compliance with client requirements.
- Coordinate with consultants, internal teams, and clients regarding onboarding status and requirements.
- Manage consultant offboarding processes, including collection of required documentation and completion of administrative procedures.
- Maintain accurate records of consultant assignments, onboarding, and offboarding activities.
Contract and Engagement Administration
- Monitor consultant and client contract expiry dates.
- Support contract renewal and extension processes.
- Coordinate with internal stakeholders and clients on required contract documentation.
- Maintain an accurate register of contracts, Statements of Work (SOWs), amendments, and related agreements.
- Follow up on pending approvals and signatures.
Timesheet Management
- Review and validate consultant timesheets for completeness and accuracy.
- Follow up with consultants and relevant stakeholders on missing or incorrect timesheets.
- Consolidate timesheet information for billing and internal reporting purposes.
- Ensure timesheets are submitted and approved in accordance with internal and client requirements.
Invoice Validation and Billing Support
- Validate invoices against approved timesheets, contracts, SOWs, and applicable billing rates.
- Support the consolidation of billing information and preparation of supporting documents.
- Coordinate with internal finance teams to resolve billing discrepancies.
- Track invoice submission and payment status where required.
- Maintain proper records of invoices and supporting documentation.
Legal and Corporate Documentation Support
- Assist in the preparation, processing, and administration of standard legal and contractual documents.
- Coordinate the review and execution process for agreements and other legal documents.
- Maintain an organized repository of executed contracts and legal documentation.
- Ensure documentation is properly tracked and filed in accordance with internal procedures.
- Liaise with internal legal, finance, HR, and management teams on documentation-related matters.
Sales Operations and Administrative Support
- Maintain accurate operational data and records related to clients, consultants, contracts, and engagements.
- Prepare operational reports and status updates as required.
- Support the sales team with administrative coordination and documentation.
- Assist with process improvement and standardization of operational procedures.
- Perform other sales operations and administrative duties as assigned.
PROFILE
- Diploma or Bachelor’s degree in Business Administration, Finance, Management, Operations, or a related discipline.
- Fresh graduates or candidates with 1–2 years of relevant working experience are welcome to apply.
- Strong attention to detail and good organizational skills.
- Ability to manage multiple tasks and meet deadlines.
- Good communication and coordination skills.
- Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Experience with contract administration, invoicing, timesheet management, or professional services operations would be an advantage.
- Able to handle confidential and sensitive information with professionalism.
- Good command of written and spoken English; additional language capabilities may be an advantage depending on business requirements.
