Overview
Business Support Operator Jobs in Ho Chi Minh City, Vietnam at Officience
Title: Business Support Operator
Company: Officience
Location: Ho Chi Minh City, Vietnam
About the Company
Founded in 2005, Officience is a 100% French-owned provider of business performance services which has pioneered the outsourcing industry in Vietnam.
For over 15 years, we have been fully dedicating our efforts to European clients with services that vary from IT solutions, Data Management, to Image & Design services and we are still going to carry the promise until today.
About the Role
Support a UK company – an office catering & food delivery service provider in various admin tasks.
Responsibilities
- Sending out email notifications to their partners and customers
- Checking & Approving restaurant menus
- Monitoring & Solving simple requests from customers and partners on Zendesk (refund, add/delete accounts, report…)
- Assigning orders to specific delivery partners
- Placing bulk orders with some suppliers on various customer accounts
- Other ad-hoc tasks when required
Qualifications
- Graduates in ANY field
- Good English reading, writing & grammar skills
- Basic English communication
- Good logical thinking & customer services
- Careful, curious & detail-oriented tasker
- Basic computer skills (i.e. Word, Excel, Google Spreadsheet, Gmail)
- Capable of working under self-control, self-learning & self-improvement
- Capable of working during public holidays (rotation schedule, higher payment & compensatory leave)
- Hybrid working
- Good teamwork spirit
Pay range and compensation package
Working location: 262/18 Huỳnh Văn Bánh, Ward 11, Phú Nhuận District, HCMC
Monthly salary: 6.8 mil VND in gross
Other benefits:
- Project bonus based on performance & revenue
- 13th-month salary
- Tet bonus
- Trade Union gifts
- Working allowance (730.000/month)
- Free training courses, yoga class, and team building
- Fully paid insurance
- Premium healthcare package
- Annual healthcare check-up at an international clinic
- 22 leaves per year (12AL+10SL)
