Overview
Call Center & Customer Service ( UAE National Jobs in Abu Dhabi, UAE/Dubai at Al Ain University of Science & Technology
Position: Call Center & Customer Service ( UAE National)
Call Center & Customer Service (UAE National) Closure Date:
Apr 01, 2025 | Reference Number: 047 | Abu Dhabi Department: Admission and Registration Unit
Experience:
2 Years call center/customer service experience (Experience in UAE is a plus)
Job Description:
Provides information related to policies and conditions for the admission of new students at the university. Updates knowledge and provides information relating to the university (specialization, fees, etc.). Responsible for responding to inquiries relating to exams, holidays, courses schedule, etc. Follows up on student queries and communicates with students via email. Prepares daily and monthly reports as needed and reports to the Deputy General Register.
Records all inquiries and maintains proper documentation. Responsible for contacting students who have dropped out. Conducts surveys related to AAU programs & services. Other duties as assigned by the General Register. General
Conditions:
Proficiency in English language, spoken and written. Proficiency in Arabic language, spoken and written. Enthusiastic fresh graduates can also apply. Good command of computer skills, particularly MS Office programs. Ability to manage confidential information is a must. Interested candidates may send their updated CV clearly showing Photo ,
Education
, Skills, and Experience. #J-18808-Ljbffr
Title: Call Center & Customer Service ( UAE National
Company: Al Ain University of Science & Technology
Location: Abu Dhabi, UAE/Dubai
Category: Customer Service/HelpDesk, Administrative/Clerical
