Overview
Call Centre Agent Jobs in Hertford, England, UK at PERSONNEL LINK EMPLOYMENT GROUP LTD
Hiring Contact Centre Administrator to work in Hertford !
All potential applicants are encouraged to scroll through and read the complete job description before applying.
You will be recovering unpaid service charge and ground rent arrears in a timely and accurate manner. You will be working to set service level agreements. Ensuring agents are kept regularly updated with the latest progress of each case referred to the client.
Contact Centre Admin Salary:
* £25,000 per annum
*
Salary review
every 6 months
* 25 days of annual leave plus bank holidays
Contact Centre Admin Details:
*
Hours:
Monday to Friday 0 9:00-17:00
* Recovering unpaid monies in a timely and accurate manner
* Providing prompt and efficient service to clients
* Dealing with inbound/outbound calls
* Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome
* Processing card and cheque payments
* Assisting clients with any queries and responding to emails
* Ensure daily individual and team targets are achieved
* Preparing and serving section 121 notices
* Reporting to the management team
Contact Centre Administrator Requirements:
* Excellent customer service,
communication
and organisational skills
* Great telephone manner and familiarity with customer systems
* High
attention to detail
Submit your CV
or call Giovanna on (phone number removed) to apply
Title: Call Centre Agent
Company: PERSONNEL LINK EMPLOYMENT GROUP LTD
Location: Hertford, England, UK
Category: Customer Service/HelpDesk (Customer Service Rep), Administrative/Clerical
