Overview
Call Handler/Administrator Jobs in Dronfield, England, UK at Edwards Employment Solutions Ltd
Position: Call Handler/Administrator – Full Time
Edwards Employment Solutions are recruiting for an experienced Call Handler/Administrator for a key role within a small but very busy Telephone Answering and Client Administration business, based in Dronfield.
Check out the role overview below If you are confident you have got the right skills and experience,
apply today
.
This is a fantastic role of Call Handler/Administrator for people who have all-round administrative skills and are passionate about delivering high level Customer Service to clients.
Working within a small team and reporting to a Team Manager, your duties as a Call Handler/Administrator will include:
Salary details & package
£12.21 per hour
Full
-Time Hours – various working patterns available
Business opening hours are;
Mon – Fri 8am to 6pm, Sat 9am-4pm.
Free onsite parking
28 days annual leave (
inclusive
of bank holidays)
The Role
– Call Handler/Administrator
As a Call Handler/Administrator , you will be responsible for….
Providing and answering service to a varied range of clients in multiple sectors
Taking accurate details for call backs
Booking appointments for customers
Typing accurate information
Using Live Chat
Updating social media
A variety of ad-hoc Admin tasks
To be successful in this role for Call Handler/Administrator you must have:
Good interpersonal and communications skills
Excellent telephone manner
Excellent customer service skills
Ability to deliver tasks to tight deadlines.
Ability to complete admin tasks accurately and follow instructions.
Confidence and ability to establish effective working relationships both internally and externally.
Ability to work on own initiative.
Ability to multitask in a
fast-paced
high-volume environment
Ability to work in a pressurised environment.
Do you feel you match the criteria? Contact us today!
Please
apply today
with a current CV, or call the office for a chat about your suitability on (phone number removed)
Title: Call Handler/Administrator
Company: Edwards Employment Solutions Ltd
Location: Dronfield, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator, Clerical, Summer Seasonal)
