Overview
Campaign Executive Jobs in Jakarta, Indonesia at OH!SOME
Title: Campaign Executive
Company: OH!SOME
Location: Jakarta, Indonesia
Job Summary
We are seeking a proactive and enthusiastic Community Operations Specialist to manage and grow our online communities. This role is responsible for engaging users, creating meaningful interactions, organizing community activities, and maintaining a positive user experience while supporting the company's business objectives.
Responsibilities
Community Management
- Manage and moderate online communities across platforms such as WhatsApp, Telegram, Discord, Facebook Groups, and other social channels.
- Monitor daily community activities and ensure discussions remain active, positive, and aligned with community guidelines.
- Respond to member inquiries, comments, and feedback in a timely and professional manner.
- Handle user complaints and escalate issues to the appropriate internal teams when necessary.
Community Growth & Engagement
- Develop and execute strategies to attract new community members and increase community participation.
- Initiate conversations, discussions, and engagement activities to maintain an active community environment.
- Build strong relationships with community members, key users, and brand advocates.
- Encourage user-generated content and community participation through interactive campaigns and activities.
Content Creation & Communication
- Create, schedule, and publish community announcements, updates, educational content, and promotional materials.
- Collaborate with Marketing, Product, and Operations teams to communicate company initiatives and campaigns effectively.
- Ensure all community communications are clear, consistent, and aligned with the brand's tone and messaging.
Event & Campaign Management
- Plan, coordinate, and execute online and offline community events, including webinars, live sessions, contests, giveaways, and promotional campaigns.
- Manage event logistics, participant communication, and post-event follow-ups.
- Track campaign performance and provide recommendations for future improvements.
User Feedback & Insights
- Collect, organize, and analyze community feedback, suggestions, and concerns.
- Provide regular feedback reports and actionable insights to internal stakeholders.
- Identify community trends, user needs, and opportunities to improve engagement and user satisfaction.
Performance Monitoring & Reporting
- Track and monitor community KPIs such as member growth, engagement rate, retention rate, and event participation.
- Prepare weekly and monthly performance reports.
- Analyze data to identify areas for improvement and optimize community strategies.
- Community Compliance
- Enforce community rules and guidelines to maintain a respectful and inclusive environment.
- Monitor and address inappropriate behavior, spam, or policy violations.
- Support the development and improvement of community standards and best practices.
Job Requirements:
- Bachelor's degree or higher, preferably in marketing or a related field.
- Familiar with mainstream social media in Indonesia, knowledgeable about internet content trends, creative and proactive thinking, with experience in content operations and event planning; candidates with successful cases of large-scale user events will be given priority.
- Strong communication and cross-disciplinary collaboration skills, self-motivated, detailoriented with a strong sense of responsibility, possessing creativity and strong communication abilities.
- Fluent in Indonesian and English, with smooth writing and verbal expression.Diligent and practical, with a strong sense of responsibility, initiative, and ability to learn new things quickly.
Note;
Salary Package will be evaluated based on experience and Interview basis
Disclaimer;
- Be careful, Blue Origin did not collect any recruitment fees from candidates.
- It may take up to 7 working days to process your application.
- we regret to inform that only shortlisted candidates will be contacted by our Recruitment Team.
For more details please check our website : https://www.blueorigin.cn
