Overview
Chief Operations Officer (COO) Jobs in Cheney, WA at Cheney Federal Credit Union
Chief Operations Officer
Cheney Federal Credit Union | Cheney, WA | Full-time, Exempt | $120,000 to $140,000 annually
Somewhere in the credit union world, there is a leader who’s ready for this.
They have the experience. They have run multiple departments, know how to grow a loan portfolio, hold a compliance program together, and develop people who stay.
They just don’t have the right seat.
Cheney Federal Credit Union is searching for their next Chief Operations Officer. We are a community-rooted, $150 million institution that has served Cheney and the West Plains since 1951, with a CEO and board who are clear about where they are going and ready to give the right person room to take them there.
We are not looking for someone to keep operations steady. We want someone who can help build and grow the operation our credit union needs for the future.
What you will own
You will report directly to the CEO and serve as a key member of this credit union’s executive leadership team. Both branches, lending, collections, member services, training, and marketing report through you. So do compliance, technology, and facilities.
- Direct all credit union operations, including planning, recommending, and implementing programs and policies
- Provide executive oversight of lending operations, portfolio performance, credit quality, credit concentration, and underwriting discipline
- Serve on the Asset/Liability Committee, and either hold the Compliance Officer designation or oversee the compliance management program as assigned by the CEO
- Lead operational technology initiatives, process automation, and digital banking improvements
- Develop and retain a high performing staff, and build the leadership bench and succession plans behind key positions
- Provide regular reports, analyses, and recommendations to the CEO and board of directors on operational performance, risk management, and strategic initiatives
- Assist in overseeing enterprise risk management, including operational, compliance, cybersecurity, fraud, vendor, and business continuity risk
- Maintain sound relations with NCUA examiners and all other auditors
- Serve as acting CEO in the CEO’s absence as delegated
What you bring
A bachelor’s degree in business administration, finance, accounting, or a related field, or an equivalent combination of education and progressively responsible financial institution leadership experience.
At least 5 years of progressively responsible experience in a financial institution, including demonstrated experience leading multiple operational departments. Strong knowledge of federal financial regulations and risk management. Excellent communication, analytical, and leadership skills. The ability to supervise staff and carry out policy under the bylaws, government regulations, and board direction.
Helpful, though not required: an MBA, five years of executive or senior management experience, Credit Union Management School, Pacific Coast Banking School, CUES, CCUE, or CUDE certification, and experience working directly with a credit union board of directors.
Compensation
The salary range for this position is $120,000 to $140,000 annually. Final compensation within that range depends on qualifications and experience.
Benefits
Insurance. Medical, dental, vision, Life/AD&D, and long-term disability insurance. Cheney Federal Credit Union pays 100% of the employee premium.
Retirement. 401(k) plan. Employer matches up to $200 per month and may also make a discretionary year-end contribution.
Paid time off. Vacation leave starts at 13 days per year. Employees also receive 11 paid holidays and sick leave. Paid sick leave is provided in accordance with Washington state law.
Other benefits. Employee Assistance Program (EAP), certification reimbursement, professional dues and conference attendance, cell phone allowance.
Other compensation. This position is eligible for an annual years-of-service-based bonus. The bonus consists of a $150 base amount plus an additional amount for each year of service. The per-year amount for this position will be established as part of the employee’s compensation terms upon an offer being made.
Relocation. Relocation assistance may be available for this position.
How to apply
Send a cover letter and resume to [email protected]. Professional references may be requested later in the selection process.
Equal Employment Opportunity
Cheney Federal Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
Cheney Federal Credit Union complies with the Americans with Disabilities Act and will provide reasonable accommodations to qualified individuals with disabilities. To request an accommodation during the application process, contact [email protected]
Pay: $120,000.00 – $140,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Application Question(s):
- How many years of progressively responsible experience do you have working in a financial institution?
- Do you have experience leading multiple operational departments or functional areas?
- Are you able to work on-site in Cheney, Washington?
Work Location: In person
Title: Chief Operations Officer (COO)
Company: Cheney Federal Credit Union
Location: Cheney, WA
Category:
