Overview
Clerical & Admin Specialist I Jobs in Oakland, CA at Northstar Memorial Group
NorthStar Memorial Group is seeking a Clerical & Admin Specialist at Chapel of the Chimes in Oakland. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind providers – we implement checks and balances to maintain consistency and uphold our commitment to care in every interaction.
Responsibilities
Maintain Master files (e.g., creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS).
Operate a Mitel telephone system handling a large call volume, and setting appointments for the Funeral Home.
Ensure that all invoices are reviewed, double-checked for accuracy, and coded before being forwarded for approval to the leadership team and then to the accounts payable department for payment processing
Complete change amendments for contracts
Process write-offs and Refunds for client families
Maintain and update internal reports
Mail out ‘Paid In Full’ deeds
Process payments (credit cards and checks) and prepare deposits
Qualifications
2+ years of administrative support experience
Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database, and presentation software)
Ability to work well in a team-based environment
Ability to learn new software and conduct new tasks
Professional communication and organizational skills
Valid driver’s license
High School Diploma or equivalent
Compensation
$21.00-$23.00/hr.
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Title: Clerical & Admin Specialist I
Company: Northstar Memorial Group
Location: Oakland, CA
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