Overview
Client Care Coordinator Jobs in Dartmouth, Canada at The Warrington Group
Dartmouth, Canada | Posted on 07/08/2026
Client Care Coordinator
Scotia Law, a modern client-focused law firm in Dartmouth, Nova Scotia, is seeking a Client Care Coordinator to join their growing team. The role serves as the first point of contact, creating a positive experience for clients and supporting the legal team behind the scenes.
About Our Client
Scotia Law is known for a welcoming environment where professionalism and personality coexist. The firm prioritizes collaboration, open communication, and genuine relationships with clients and colleagues.
The Opportunity
As the primary contact, you will manage appointments, open client files, coordinate administrative tasks, and ensure the office runs smoothly. Your organization and multitasking skills will help maintain a welcoming, organized reception and office environment.
The Ideal Candidate
You genuinely enjoy helping people and thrive in a busy office environment. You are confident and professional without being formal, flexible, and adaptable as priorities change throughout the day. You value a workplace where personality matters as much as experience, and you will be a valued member of a close‑knit team.
Responsibilities
- Welcome clients and visitors, creating a warm and professional first impression
- Answer incoming phone calls and emails, directing inquiries appropriately
- Schedule appointments and coordinate lawyer and paralegal calendars
- Open new client files and ensure documentation is accurate and complete
- Prepare correspondence and assist with legal documentation related to new files
- Coordinate incoming and outgoing mail, courier deliveries, and file transfers
- Maintain electronic and paper filing systems
- Enter and update client information within internal software systems
- Support follow‑up communications with clients, including questionnaires and correspondence
- Assist with meeting coordination and office administration
- Monitor and order office supplies
- Help maintain a welcoming, organized reception and office environment
- Provide general administrative support to the legal team as required
Qualifications
- Previous experience in administration, reception, client service, or office support
- Proficiency with Microsoft Office, including Outlook, Word, and basic Excel
- Comfortable learning new software systems (experience with legal software considered an asset)
- Strong organizational skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills
High attention to detail and accuracy
- Professional and polished client service skills
- Positive, team‑oriented attitude
- Adaptable and open to learning new processes
- Ability to work independently while supporting a collaborative team
- Previous legal experience considered an asset, but not required
Benefits
- Salary range of approximately $45,000–$48,000 annually, depending on experience
- Health and dental benefits following a three‑month probationary period
- Five paid sick days annually
- Monday‑Friday schedule, typically 9:00 am–5:00 pm, with occasional flexibility during the busy summer real estate season
- Business casual office environment
- In‑office position based in Dartmouth, Nova Scotia
- Opportunities for ongoing training and development
Please note, candidates must be located in Canada and legally eligible to work on a permanent basis, as sponsorship for this opportunity is unfortunately not an option.
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Title: Client Care Coordinator
Company: The Warrington Group
Location: Dartmouth, Canada
Category: