Overview
Client-Focused Front Office & Admin Specialist Jobs in Detroit, USA at Miller Johnson
Key Responsibilities And Essential Functions
- Greet and assist clients, guests, and team members in a professional, welcoming manner, ensuring a positive front-office experience
- Answer, screen, and route incoming calls promptly and accurately
- Coordinate incoming and outgoing mail, packages, and deliveries for assigned practice groups or teams
- Assist with office operations including supplies management, equipment coordination, and internal moves
- Assist with scanning, filing, and organizing documents in both electronic and paper formats
- Proofread documents as needed, including time entries and basic legal materials
- Assist in preparing simple documents such as engagement letters, conflict waivers, binders, and administrative forms
- Support scheduling, calendaring, and general administrative coordination through proactive assistance
- Support meeting preparation, conference room setup, hospitality coordination, and event-related logistics as needed
- Assist with data entry and maintaining accurate information across firm systems and databases
- Assist with document saving, profiling, and organization within the firm’s document management system
- Complete administrative, operational, and project-based assignments delegated by Legal Support team members
- Provide overflow support across practice groups and Legal Support teams as workload needs arise
- Maintain organization and prioritization across multiple assignments, deadlines, and practice areas
- Demonstrate responsiveness, adaptability, and professionalism while supporting evolving operational and administrative needs
- Perform additional duties as assigned
Education And Experience
- High School diploma or equivalent required
- Prior experience in a customer service or office support role preferred
Skills, Knowledge, And Other Competencies
- Proficiency in Microsoft Office Suite (including Word, Excel, PowerPoint)
- Strong written and verbal communication skills
- Ability to organize large amounts of information and manage multiple tasks
- Demonstrates professionalism, reliability, and a strong work ethic
- Displays strong attention to detail and a commitment to accuracy
- Takes initiative and demonstrates an eagerness to learn
- Works effectively both independently and as a part of a team
- Handles information with discretion and maintains confidentiality
- Builds positive working relationships through collaboration and communication
Culture And Benefits
At Miller Johnson, our culture is anchored in our Core Values and how we work together:
Who We Are
Integrity and Candor – We speak the truth
Down to Earth – We stay humble and real
Grit – We push through and get it done
Committed to Excellence – We raise the bar
Committed to Impact – We lift others up
How We Work
Entrepreneurial Mindset – We think like owners
Down to Business – We move fast and stay practical
Rooted and Invested – We build lasting trust
We are committed to fostering an exceptional work experience that includes a healthy work-life balance and an inclusive culture that values uniquely talented team members. We are proud to offer flexible scheduling, paid time off, and annual performance reviews. Our benefit package includes medical, dental, vision, life insurance, short- and long-term disability insurance, paid parental leave, tuition reimbursement, adoption assistance, and a 401(k)-retirement plan.
We are an Equal Opportunity Employer (EOE)#J-18808-Ljbffr
Title: Client-Focused Front Office & Admin Specialist
Company: Miller Johnson
Location: Detroit, USA
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