Client Relation Officer

Overview

Client Relation Officer Jobs in Phnom Penh, Cambodia at SP Building Management

Title: Client Relation Officer

Company: SP Building Management

Location: Phnom Penh, Cambodia

Title:                         Client Relation Officer

Report to                   Assistant Client Relation Manager

Commitment:           8:00 am – 17:00pm, Monday to Saturday

 

Job Summary: Client Relation Officer is responsible for candidate to full fill the title as Client Relation Officer.

 

Duties and Responsibilities: 

·        Handling tenant complaint

·        Handling all access card requests

·        Keep tracking and recording internal document

·        Document Translation from Khmer/ English

·        Manage communication with clients (internal and external)

·        Support management with emergency response

·        Handling tenant move-in process

·        Handle unit handover to tenant/owner

·        Arrange announcements and communicate to the tenant

·        Handling penalty for any tenant who breaks internal Rules

·        Keep track and update tenant data in the Master List file

·        Request Forms (Event, Access Card, bring in, Fit out, Work Permit, Advertisement, Parking, Other Services)

·        Manage company outlook and ensure efficient response

·        Work with manager to ensure tenant satisfaction with their complaint

·        Handle tenant work order requests and communicate with the relevant department

·        Support FO receptionist to welcome new tenant