Overview

Client Service Specialist – Registered Agent Admin Team Jobs in Charlotte, North Carolina, USA at Cogency Global Inc

Position: Client Service Specialist – Registered Agent Admin Team – Charlotte, NC

At Cogency Global, we are a corporate service/professional registered agent company that has been providing nationwide statutory representation, corporate and secured transaction services since 1980. We are building a successful company with a demonstrated commitment to Integrity, Fairness and Fun and we are seeking new talent to join our growing company.

The Registered Agent Admin team is responsible for auditing targeted client records to ensure accurate and comprehensive client data for our internal database in order to solidify relationships and maximize retention.

Responsibilities

Interacting directly with clients by phone and email.

Completing initial and ongoing internal audits of client data.

Researching various internal and external databases.

Updating internal database with corrected information.

Creating and delivering various types of charts and reports.

Additional ad hoc projects as determined by your manager.

Requirements

Proficiency with Microsoft Office Suite, preferably Excel, Word, Outlook and Teams.

Organizational skills and be detail-oriented, with great written and verbal communication skills.

Be a team player, creative and quick learner.

Must be able to prioritize and multi-task effectively, work to high standards of quality and meet deadlines.

Additional Information

Job Type: Full time Non-Exempt; M-F Hours: 9:00 a.m. – 5:00 p.m. Salary: $42k – $45k

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Title: Client Service Specialist – Registered Agent Admin Team

Company: Cogency Global Inc

Location: Charlotte, North Carolina, USA

Category: Administrative/Clerical

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