Overview
Clinical Secretary Jobs in Grimsby, UK at Northern Lincolnshire and Goole NHS Foundation Trust
A vacancy for a part‑time Senior Clinical Secretary in the General Surgery Department at Diana Princess of Wales Hospital.
The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care and will provide expertise in the proactive management of the patient pathway from referral to treatment, ensuring the entire pathway is managed smoothly.
The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer‑focused and knowledgeable point of contact. They will provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.
Responsibilities
- Process and log all referrals in line with the Trust Access Policy and speciality SOP.
- Schedule new and follow‑up appointments with patients with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, and supervising other staff to ensure this is done, offering choice wherever possible.
- Ensure any diagnostics and investigations that are required as part of the patient pathway have been requested, including those carried out at other Trusts, are available before the clinic date.
- Co‑ordinate appointments and procedures at other hospitals and organisations, where required.
- Ensure clinic outcomes are recorded accurately, including those for off‑site clinics.
- Lead on the completion of clinic cancellation forms and process according to SOP.
- Reschedule outpatient clinics as requested, in line with waiting time targets.
- Use the Trust’s medical transcription system and ensure that urgent letters are processed in accordance with SOP.
- Liaise with patient records staff, ward clerks and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consultations, delegating work to other members of the team if/where necessary.
- Recognise when patients are on cancer pathways and liaise with Cancer Trackers to ensure patients are handed over appropriately.
Equal Employment Opportunity
We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We are committed to safeguarding the welfare of children and vulnerable adults and expect the same commitment from all staff and volunteers.
Data Protection
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
Additional Information
New employees starting work with us will be charged for the cost of their DBS check if it is required for their role.
#J-18808-Ljbffr
Title: Clinical Secretary
Company: Northern Lincolnshire and Goole NHS Foundation Trust
Location: Grimsby, UK
Category: