Overview
CLK TYP – Clerk Typist Jobs in Pittsburgh, PA at Pittsburgh Parking Authority
POSITION SUMMARY:
Position requires the professional performance of complete quality customer service, general clerical duties of moderate complexity, and cashiering for the department’s residential permit parking program.
MAJOR RESPONSIBILITIES AND DUTIES:
- Register and issue residential parking permits and visitors passes to customers either in person or electronically.
- Type information into the Residential Permit Parking template.
- Perform cashiering functions, taking cash, making change, credit card transactions, daily cash balancing, opening and closing a cash drawer.
- May review and evaluate daily reports from the residential parking permit program.
- Keep manual and/or computerized records accurate by posting and checking.
- Research residential permit parking issues.
- Provide quality customer service.
- Handle mail and messages by receiving, sending, sorting and distributing.
- Perform typing, filing, handling mail and proof reading.
- Type letters, memos, forms, requisitions, invoices, labels, lists, reports, and documents.
- Receive telephone calls, routes to appropriate person, if applicable.
- May give information or directions to callers.
- Classify, indexes, files or distributes forms, correspondence, cards and receipts.
- Search, pulls and routes files as appropriate.
- May perform data entry retrieval and other processes as requested or required.
- Compose simple and routine correspondence.
- Compile, update, review and make available all State and City Motor Vehicle Code parking regulations – types of violations – costs and fines.
- Ability to deal directly and work cooperatively with the City of Pittsburgh’s Planning Department and Bureau of Building Inspection.
- Perform activities, functions and other related tasks and duties as assigned or required.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES:
- Considerable knowledge of general office procedures including filing systems and procedures.
- Knowledge of business math, balancing and reconciling daily transactions, taking cash, issuing change, and credit card transactions; performing daily cash balancing.
- Ability to deal with customers in a professional and facilitating manner.
- Knowledge of receptionist duties, business English, spelling, mathematics and looking up information.
- Knowledge of Pennsylvania State Motor Vehicle Code parking regulations.
- Knowledge of City of Pittsburgh codes regarding parking and anti-litter ordinances.
- Ability to accurately type.
- Thoroughly skilled in the operation of a typewriter/computer/copier/calculator and fax machine.
- Knowledge and ability in the use of a calculator, personal computer and software applications…
- Ability to proofread copy, compare words and numbers for accuracy and to make accurate corrections.
- Ability to follow moderately complex oral and written instructions.·.
- Ability to maintain confidentiality.
- Ability to withstand abuse from the public and to be professional, courteous and tactful at all times.
- Ability to communicate effectively both written and verbally.
- Ability to exercise initiative and sound judgment and to react with discretion under varying conditions.
- Ability to establish and maintain effective and appropriate relationships with the public, City of Pittsburgh departments, other agencies, and employees.
EDUCATION AND YORK EXPERIENCE REQUIREMENTS:
- High school diploma or GED equivalent required. At least two years of general clerical experience, which includes typing.
- A minimum of one (1) year of experience demonstrating proficiency in the operation and use of a Microsoft office products
EXAMINATION:
- A written and/or performance examination based on the above knowledge/skills/abilities may be required.
OTHER:
- Must be a bona fide resident of Allegheny County or must be willing to establish and maintain residency within Allegheny County within six (6) months after the hire date.
- The Pittsburgh Parking Authority is an Equal Opportunity Employer
Title: CLK TYP – Clerk Typist
Company: Pittsburgh Parking Authority
Location: Pittsburgh, PA
Category:
