Overview
Collections Administrator Jobs in Northampton, England, UK at Interaction – Kettering
Our client has a new and
exciting
opportunity within their Capital Recovery department for a Collections Administrator.
The role will include the following daily duties:
· Handling inbound & outbound customer calls
· Processing payments
· Agreeing affordable payment arrangements with customers
· Responding to correspondence, letters and emails
· Various admin tasks such as updating system
· Always ensuring the
fair treatment
of customers
· Ensure compliance with Data Protection legislation
· Ensure personal compliance with the applicable Conduct rules
· Fully comply with all company processes and procedures
· In carrying out the main accountabilities of the role ensure that all regulatory and statutory standards are met
· Liaise with and support the Team Managers and Senior Managers.
· Ensure Complaints are managed in accordance with the process and requirements, where applicable
The Candidate
· Prior experience within a clerical role with accurate data input skills required
· Excellent
attention to detail
· Confident and professional
communication skills
, particularly when dealing with telephone enquiries, sympathetic approach to vulnerable persons
· Strong IT proficiency; confident using Microsoft Office
In return our client offers a
competitive salary
and
benefits package
,
supportive team
and free onsite parking.
Please note this is a permanent, office-based role, the working hours are 8.30am – 5pm Monday-Friday (with a 1hour unpaid lunch break), due to the location own transport is essential.
Please
apply today
for immediate consideration
.
INDKTT
Title: Collections Administrator
Company: Interaction – Kettering
Location: Northampton, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator, Clerical, Data Entry)
