Overview
Construction Office Admin/Dispatcher Jobs in Jackson, New Jersey, USA at The Contractor Consultants
Join Our Teamas a Construction Office Admin/Dispatcher at American Leak Detection!
Job Title:
Construction Office Admin/Dispatcher
Company Name:
American Leak Detection
Pay Range: $23 – $28+ per hour, depending on experience
Industry: Leak detection, Plumbing, Pools – Residential, Commercial, Industrial,
Location:
Freehold, NJ
Job Overview
American Leak Detection is seeking a dedicated and detail-oriented Construction Office Admin/Dispatcher to join our Freehold, NJ. In this role, you will serve as the first point of contact for our residential, commercial, and municipal clients, ensuring their needs are met withprofessionalismand efficiency. You’ll handle inquiries, schedule appointments, and coordinate daily technician dispatching. This is achallengingyet rewarding career that offers you the opportunity to grow within a supportive andinnovativecompany.
Who We Are
American Leak Detection is a trusted leader in non-destructive hidden leak detection, offeringcutting-edge technologyand over 40 years of industry experience. We are proud to serve adiverserange of clients, including residential homeowners, commercial businesses, municipalities, and industry professionals. At American Leak Detection, we foster acollaborative,customer-focusedculture where employees are valued and supported.
Key Responsibilities
As a Construction Office Admin/Dispatcher at American Leak Detection, your key duties will include:
Answering customer inquiries promptly and professionally.
Explaining our services and guiding clients through the process.
Proactively engage with incoming leads and secure bookings.
Use consultativesales techniquesto understand customer concerns, identify leak detection needs, and communicate the value of our solutions.
Managing the customer experience from initial contact to resolution.
Scheduling appointments and maintaining an organized calendar.
Dispatching and routing technicians efficiently to meet daily schedules.
Ensuring excellentcommunicationwith both customers and team members.
Qualifications
The ideal candidate will bring:
Excellent customer service and telephonecommunication skills.
Ability to craft persuasive, well-written emails and follow-up communications.
Strong written and verbalcommunicationabilities.
Proficiency in Microsoft Office Suite.
Experience in plumbing, restoration, or construction industries.
Familiarity with Sales processes and Salesforce (a plus but not required).
Who You Are
A proactive problem-solver with exceptional customer service skills.
An organized professional who thrives indynamicoffice settings.
A team player with a ‘can-do’ attitude.
Passionate about helping clients and ensuring operational excellence.
Highly motivated to meet and exceed sales and scheduling targets.
Benefits
We value our team members and offer a
comprehensive benefits package
, including:
Bi-Weekly Pay Cycle
Potential for bonuses and sales promo’s
Paid Time Off(holidays, vacation, sick days).
Health Insurance Options:Medical, Dental, and Vision
401(k) Plan
Paid Training Program:
Professional Growth:Paid trainingin specialized services, including leak detection and basic plumbing knowledge
Team Environment:Work with asupportive teamthat values your ideas.
Work-Life Balance
Company Events:BBQs, holiday parties, annual fishing trips
Work Schedule
Full-time, 8-hour daytime shifts
General availability:
Monday through Friday, with occasional we…
Title: Construction Office Admin/Dispatcher
Company: The Contractor Consultants
Location: Jackson, New Jersey, USA
Category: Administrative/Clerical, Customer Service/HelpDesk
