Overview
Contracts Coordinator Jobs in Leicester, England, UK at Jam Personnel
We are seeking a highly organised and detail-oriented  Contracts Coordinator  to
join our team
. This is a key administrative and coordination role, supporting the efficient management of contracts across our organisation.
With guidance from senior member within the operations team the role will be responsible for the processing of customer orders and scheduling of work in a profitable manner. This will involve liaison with the customer and 3rd parties to ensure the facilities are free to carry out the contracts whilst also ensuring that maintenance technician and/or sub-contractors have all necessary details/materials/machinery to carry out the works.
Co-ordinating information on a CRM system to ensure all parties are aware of the upcoming schedule and ensure any relevant information is communicated effectively. This will involve some administration task to ensure the CRM is valid and correct
Delivering extremely high levels of customer service, whilst maintaining an efficient and streamlined schedule of works for a number of repair and/or maintenance teams. Utilising all company resources as required to ensure all work is completed to the highest standards.
MAIN DUTIES & RESPONSIBILITES
1.
Aptitude to learn how to navigation around different CRM systems, update accordingly and the ability to integrate between systems.
2.
Scheduling works to ensure maximum productivity including ordering of material and management of individual projects ensuring all parts are available and ready for completion.
3.
Working closely with Subcontract, scheduling works, and ensuring works are booked efficiently and with the correct people
4.
Matching resources against demand to ensure maximum productivity and report any deficiencies in a timely manner.
5.
Processing of customer orders
6.
Liaising with suppliers
building relationships
.
7.
Effective communication
with a work force that are out in the field completing the work.
8.
Handling of customer work queries / complaints to a satisfactory resolution and / or escalating to the relevant level.
9.
Liaising with other departments to ensure the smooth running of the company.
10.
General Administration – Booking hotels / Answering the phone / Dealing with emails – including saving photos / Scanning paperwork / Raising orders / signing off invoices etc
11.
Building a knowledge of what machinery is used for each process. Utilising this to ensure all works can be completed in accordance with the schedule of works.
Title: Contracts Coordinator
Company: Jam Personnel
Location: Leicester, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
