Overview

County Fulfillment Client Service Specialist Jobs in Tumwater, Washington, USA at Cogency Global Inc

Position: County Fulfillment Client Service Specialist – Tumwater, WA

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

You will be in direct contact with clients– processing orders, resolving any issues, and requests for assistance.

Data entry of client information, electronic filing, and retrieval of documents.

Ability to respond promptly to client questions and concerns.

Receive inbound and make outbound customer calls and government agency calls.

Research various online county and state agency databases.

Performing due diligence online search requests, involving Secured Transactions, liens, litigation and/or bankruptcies for corporate and individual targets.

Guiding clients through the process of working with state and local public offices.

Working with public offices and commercial agents on the client’s behalf.

Create and deliver various types of reports.

Reviewing legal documentation – attention to detail is a must.

Directly responsible for organizing the workflow to meet deadlines and demands.

Requirements

Able to multi-task effectively.

Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software).

Team player.

Great written and verbal communication.

A strong preference will be shown to any applicants who might have a history of working secured transactions or researching public records.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. – 5:00 p.m. Salary Range: $38k – $42k

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Title: County Fulfillment Client Service Specialist

Company: Cogency Global Inc

Location: Tumwater, Washington, USA

Category: Customer Service/HelpDesk, Administrative/Clerical

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