Overview
Courtyard San Luis Obispo – Front Desk Agent Jobs in San Luis Obispo, CA at Aimbridge Hospitality
Full Job Description
Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred.
Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
PROPERTY INFORMATION:
Experience the best of San Luis Obispo at Courtyard San Luis Obispo, ideally situated just minutes from downtown, popular shopping spots, and attractions such as Cal Poly University, Pismo Beach, Avila Beach, and the renowned wine country. Conveniently located off HWY 101, we’re only 4 miles from San Luis Obispo County Airport and a short drive from Santa Barbara. Enjoy our distinctive architectural style and spacious rooms, complete with plush bedding, complimentary Wi-Fi, and ergonomic workspaces. Stay active in our fitness center or unwind in our outdoor heated pool. For events, we offer 5 versatile meeting rooms and approximately 4,000 sq. ft. of space. Our on-site restaurant serves breakfast and dinner daily, and you can relax in our lounge, which features a full bar. Whatever brings you to San Luis Obispo, find comfort at Courtyard San Luis Obispo. At our hotel, we’re committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you’ll find a supportive and collaborative work environment where you’ll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!
Application deadline for Colorado positions:
Title: Courtyard San Luis Obispo – Front Desk Agent
Company: Aimbridge Hospitality
Location: San Luis Obispo, CA
Category:
